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By Miles: Car insurance reviews

4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Thoroughly recommend

5
Been a client for many years, always good service and mileage is competitively priced. Works out well for me. Reviewed on: 19th August 2025

By Miles goes the extra caring mile

5
When I have had reason to contact By Miles, staff have been more than helpful. Nothing appears to be too difficult for the staff to explain and help with questions. Reviewed on: 19th August 2025

Pay only when you drive

5
Helps me keep track of my journeys and paying for only when I drive Reviewed on: 19th August 2025

Excellent service

5
always there on the chat. Answers questions promptly Reviewed on: 19th August 2025

ByMiles insurance: fantastic for low-mileage drivers.

5
As a low-mileage driver, ByMiles provides a supremely cost-effective way of insuring my car. Plus the customer service they provide is the best I have experienced in all my 30+ years of driving. Reviewed on: 19th August 2025

I have always found the service offered excellent.

5
I have always found the service offered excellent. Reviewed on: 19th August 2025

The cover suits me perfectly as I don’t do a lot of...

5
The cover suits me perfectly as I don’t do a lot of miles Reviewed on: 19th August 2025

Monzo of car insurance

5
It’s excellent. You actually get feedback from your insurance. Something you usually don’t hear a peep from. Big expense and you get nothing from it (other than being covered) wiht ByMiles you get a nice app that can check mileages,journeys you’ve taken, car medic to find faults and and nice daily breakdown of costa. Also it’s cheaper than most with all these extras. Reviewed on: 19th August 2025

Would not change provider... fantastic service

5
I have been with ByMIles for over 5 years and would not change my insurance provider for anything. I have never had one issue with them. Their prices are fair and their app is fantastic for keeping track of my miles travelled Reviewed on: 19th August 2025

Low mileage driver

5
Ideal for me being a low mileage driver,half the price of other quotes Reviewed on: 19th August 2025

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