Swiftcover: Car Insurance reviews

Name: Car Insurance
Rating: 3.45 (38 reviews)

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3.45

Based on 38 reviews, last reviewed 10th Mar 2023

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

33%

32%

24%

Latest highest rating:

5

Very good Not had any problems with this company, a good one Reviewed on: 31st August 2019

Latest lowest rating:

1

Policy renewal price It is the first time in my life when I'm staying with the same insurance company and I'm getting charged even more for no extra benefit. Tried to con... Read more Reviewed on: 10th March 2023

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About the Car Insurance

Swiftcover car insurance reviews on Smart Money People come from drivers like you! You can read these honest Swiftcover car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Swiftcover before, you too can write a short Swiftcover car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Swiftcover Car Insurance reviews (38)

Policy renewal price

It is the first time in my life when I'm staying with the same insurance company and I'm getting charged even more for no extra benefit. Tried to contact customer service for this matter, long waiting time for nothing, just to be told that there is nothing they can do anymore once they get your money. My no claims discount bonus went up however the insurance price went up as well. They didn't even try to get me the same price as the previous year, not to even mention a cheaper one. Again, first time ever when that happens and the only company that does it! Would not recommend! Reviewed on: 10th March 2023

Avoid at all costs

If i could leave 0 stars I would. My car was involved in a minor collision at the beginning of December 2022. Reported everything online as should have been. I was told that the garage Wedd and White were allocated to fix the car. Fast forward to end of December and I hadn't heard anything. I called swift numerous times who provided no help whatsoever, not to mention each time I was on hold for upwards of an hour sometimes 2. I eventually got somewhere when I put an official complaint in. My car was collected at the end of Feb 2023 for repairs and now I have heard nothing, it should have been 2 days its been 2 weeks. Clearly swift out source the repairs to shocking garages and leave their customers to do all the chasing. Avoid this company at all costs, they haven't even got back to me about my complaint, will be taking this up with the ombudsman. This was such a stressful experience for something so minor Reviewed on: 8th March 2023

Very good

Not had any problems with this company, a good one Reviewed on: 31st August 2019

Swift Service

From website to payment taking out motor insurance has never been so easy. Reviewed on: 8th August 2019

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