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Swiftcover: Car insurance reviews

Name: Car insurance
Rating: 3.3 (47 reviews)

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3.13

Based on 47 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

34%

28%

30%

Latest highest rating:

5

Excellent service by Swiftcover Renewal of my car insurance was seamless with Swiftcover especially when they had provided a more competitive quote before my insurance expired. Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst Customer service if you need to make a claim!!! Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say knew... Read more Reviewed on: 30th December 2024

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About this product

Swiftcover offer two car insurance options – an essential policy or Swiftcover Plus which provides additional benefits including an onward travel promise.

You have the option to buy extra cover to tailor your Swiftcover car insurance with add-ons including breakdown cover, personal accident and rehabilitation protection and legal cover.

Swiftcover car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swiftcover before, you can also leave a review and share your experience.

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Swiftcover Car insurance reviews (47)

Avoid at all costs

If i could leave 0 stars I would. My car was involved in a minor collision at the beginning of December 2022. Reported everything online as should have been. I was told that the garage Wedd and White were allocated to fix the car. Fast forward to end of December and I hadn't heard anything. I called swift numerous times who provided no help whatsoever, not to mention each time I was on hold for upwards of an hour sometimes 2. I eventually got somewhere when I put an official complaint in. My car was collected at the end of Feb 2023 for repairs and now I have heard nothing, it should have been 2 days its been 2 weeks. Clearly swift out source the repairs to shocking garages and leave their customers to do all the chasing. Avoid this company at all costs, they haven't even got back to me about my complaint, will be taking this up with the ombudsman. This was such a stressful experience for something so minor Reviewed on: 8th March 2023

Very good

Not had any problems with this company, a good one Reviewed on: 31st August 2019

Swift Service

From website to payment taking out motor insurance has never been so easy. Reviewed on: 8th August 2019

simple to use

simple to set up, great price and fab customer service Reviewed on: 4th July 2019

please dont bother

please don`t bother unless you want unbelievable stress and frustration costing you a lot more money than your cheap quote, in the event of a claim your adviser when telephoning will tell you one thing, and when the claim is settled your the one very much out of pocket, I would rather stab myself in the eye with a screwdriver than use this company again Reviewed on: 29th September 2017

AVOID AVOID

The insurance company is a crap!!! Was hit while stationary in my car by other driver - and my premiums gone up £300!!! For not my fault accident!!! That's a joke! Been told that even if it's not my fault I am more likely to get in the accident in the future!!!! I WAS STATIONARY!!!! Have 10 years NCB... jokers. Moved to other insurer and paying much less... will cancel home insurance as well as it has gone up by £100 for no reason... Reviewed on: 20th September 2017

Yearly price hikes

Using this provider for a few years with automatic renewal I became aware that each year the premium rose considerably. I cancelled my renewal this September and changed insurers with a saving of over £90. I am an experienced driver with over 50 years of driving experience so there is no excuse for such discrepancy in various premiums. Reviewed on: 13th September 2017

Easy, but haggle !

Great for first 2 years, nasty shock on 3 rd year quote, so shopped around and they beat my best quote! Reviewed on: 13th September 2017

Easily done

Typical of insurers these days - an online process where you either leave or take the quote if acceptable Reviewed on: 19th July 2017

Very helpful and swift

The team are very helpful and will go the extra mile for you My dad is delighted with his cover and they sort out any issues really SWIFT Would recommend Reviewed on: 16th July 2017

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