Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Own this company?
Share this page
Link copied

Swiftcover reviews

Swiftcover Logo
Rated Average • 3.06/5

Swiftcover reviews

This business hasn't yet registered to manage and respond to reviews on their page. Own this business?. Find out how to register here

Unverified business

Review summary

People rate this company as Average based on 56 product reviews

Average score of 3.06/5
5 star
32%
4 star
30%
3 star
2%
2 star
7%
1 star
29%

Latest positive rating

4/5

Good value for money

Good value for money, especially home emergency cover

{"display":"Su Mallinson","full_name":"Su Mallinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/3050.png"}}'s avatar
Home Insurance
Su Mallinson 14th October 2024

Latest negative rating

1/5

Worst Customer service if you need to make a claim!!!

Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say... Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say knew nothing of the claim submitted yet in October they sent me to a accident repair garage to get a quote which the garage submitted straight away and we are still awaiting swift cover to approve or acknowledge all the chasing of the quote from their approved garage. Worst customer service ever!!! Ok till you need to make a claim then they disappear. First claim in over 23 years.. Been loyal to Swiftcover for years but wont stay now... Read more Read less

{"display":"Mrs Hancock","full_name":"Mrs Hancock","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Mrs Hancock 30th December 2024
See more reviews for Swiftcover products

About Swiftcover

Swiftcover was the first company to deliver a fully online insurance solution. They're owned by AXA, one of the world's biggest insurance companies. They look after millions of people worldwide – so you know you’re in safe hands with Swiftcover.

Are you looking for the perfect insurance to keep you covered? Our Swiftcover insurance reviews can help you decide if it’s the right option for you.

If you’re considering taking out an insurance policy with Swiftcover, check out our reviews first. Find out which inurance policy holders have with Swiftcover and how satisfied they’ve been so far. Learn more about the benefits of being a Swiftcover member. All of this and more can be found in our Swiftcover reviews.

Smart Money People is the place for Swiftcover reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Swiftcover at a glance

Reviews for Swiftcover

Showing 11 of 56 company reviews

Worst Customer service if you need to make a claim!!!

Car insurance • 30th December 2024

Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say... Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say knew nothing of the claim submitted yet in October they sent me to a accident repair garage to get a quote which the garage submitted straight away and we are still awaiting swift cover to approve or acknowledge all the chasing of the quote from their approved garage. Worst customer service ever!!! Ok till you need to make a claim then they disappear. First claim in over 23 years.. Been loyal to Swiftcover for years but wont stay now... Read more Read less

{"display":"Mrs Hancock","full_name":"Mrs Hancock","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Good value for money

Home Insurance • 14th October 2024

Good value for money, especially home emergency cover

{"display":"Su Mallinson","full_name":"Su Mallinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/3050.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 1/5

    I filed an accident claim on 6th Sept/2024 and on 10...

    I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was... I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was to be credited to my bank account within 5 to 7 days but it was passed after 7 days. The fixed settled amount was not received. When i asked to Swfitcover on phone call, the representatives kept transferring the call to each other and after waiting for a long time, they were told to wait until next Tuesday, If the total loss settlement is not deposited in your bank account on Tuesday, then contact again, this situation is happening to me for the first time in 17 years, really bad experience with this insurance company. Lack of proper coordination between different departments leading to waste of time in passing the customer call to different representative which shows company lack of goodwill. Not paying the client despite fixing the settlement amount and wasting time and various pretexts. Read more Read less

    {"display":"Javed i","full_name":"Javed i","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Javed i 20th September 2024
  • 4/5

    Easy to use

    The communications from Swiftcover is always easy to understand, which I appreciate. They always write in plain English, which I think is very important for... The communications from Swiftcover is always easy to understand, which I appreciate. They always write in plain English, which I think is very important for an insurance company as otherwise it can be a bit overwhelming and confusing. Read more Read less

    {"display":"Marie Lhuillery","full_name":"Marie Lhuillery","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to set up, competitive, easy to manage

    Easy to set up, competitive, easy to manage

    {"display":"Kemi","full_name":"Kemi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Kemi 23rd August 2024
  • 1/5

    This insurance company is a RIPOFF people, BEWARE BE WARNED.

    Had a quote last year for £380 good deal I was happy. This year 16 oct 2023 they wanted £480 called them today 36 hours... Had a quote last year for £380 good deal I was happy. This year 16 oct 2023 they wanted £480 called them today 36 hours later and they said today £800. Been with this company for so long nearly 50 no convictions 16 years ncb and they treat me like a nobody or a young teenager so had to drive today with no insurance due to them wasting a lot of my time today. Total rip-off gits. STAY CLEAR as your renewal will be double. Propa pisstakers. Read more Read less

    {"display":"Darren","full_name":"Darren","avatar":{"url":"\/assets\/uploads\/avatars\/users\/799523.png"}}'s avatar
    Car insurance
    Darren 19th October 2023
  • 1/5

    Terrible

    Took 7 months to contact independent witness,then after my complaints took 3rd party side even with my witness! They are dishonest & have never spoken to my witness!

    {"display":"Ms P","full_name":"Ms P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/793312.png"}}'s avatar
    Car insurance
    Ms P 18th September 2023
  • 4/5

    Well priced

    I was pleased with the quote, which had superior coverage and price to what my longstanding insurer would go down to.

    {"display":"BEN","full_name":"BEN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    BEN 23rd August 2023
  • 1/5

    Would not recommend swift

    I have had issues with swifts customer service being very poor and also there price for me to renew was exceptionally high considering i had... I have had issues with swifts customer service being very poor and also there price for me to renew was exceptionally high considering i had no claims and as a current customer I expected the premium to stay the same or even better reduce instead it increased by almost 20% Read more Read less

    {"display":"Ricky Pearson","full_name":"Ricky Pearson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/633343.png"}}'s avatar
  • 5/5

    No problems so far!

    Easy to purchase policy, straight forward and simple. Haven’t needed to use it, so that’s a relief!

    {"display":"Smbyork","full_name":"Smbyork","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Smbyork 22nd August 2023
  • 5/5

    Simple to set up and straightforward

    Simple to setup and straightforward with Swift cover and competitively priced

    {"display":"Dave Hicklin","full_name":"Dave Hicklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/470106.png"}}'s avatar

    Products from Swiftcover
    Showing products offered by Swiftcover

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice