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Swiftcover reviews

Swiftcover Logo
Rated Average • 3.06/5

Swiftcover reviews

Unverified business

Review summary

People rate this company as Average based on 55 product reviews

Average score of 3.06/5
5 star
33%
4 star
31%
3 star
2%
2 star
7%
1 star
27%
Reviews for Swiftcover have trended negatively over the past 90 days

Latest positive rating

4/5

Good value for money

Good value for money, especially home emergency cover

{"display":"Su Mallinson","full_name":"Su Mallinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/3050.png"}}'s avatar
Home Insurance
Su Mallinson 14th October 2024

Latest negative rating

1/5

I filed an accident claim on 6th Sept/2024 and on 10...

I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was... I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was to be credited to my bank account within 5 to 7 days but it was passed after 7 days. The fixed settled amount was not received. When i asked to Swfitcover on phone call, the representatives kept transferring the call to each other and after waiting for a long time, they were told to wait until next Tuesday, If the total loss settlement is not deposited in your bank account on Tuesday, then contact again, this situation is happening to me for the first time in 17 years, really bad experience with this insurance company. Lack of proper coordination between different departments leading to waste of time in passing the customer call to different representative which shows company lack of goodwill. Not paying the client despite fixing the settlement amount and wasting time and various pretexts. Read more Read less

{"display":"Javed i","full_name":"Javed i","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Insurance
Javed i 20th September 2024
See more reviews for Swiftcover products

About Swiftcover

Swiftcover was the first company to deliver a fully online insurance solution. They're owned by AXA, one of the world's biggest insurance companies. They look after millions of people worldwide – so you know you’re in safe hands with Swiftcover.

Are you looking for the perfect insurance to keep you covered? Our Swiftcover insurance reviews can help you decide if it’s the right option for you.

If you’re considering taking out an insurance policy with Swiftcover, check out our reviews first. Find out which inurance policy holders have with Swiftcover and how satisfied they’ve been so far. Learn more about the benefits of being a Swiftcover member. All of this and more can be found in our Swiftcover reviews.

Smart Money People is the place for Swiftcover reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Swiftcover at a glance

Reviews for Swiftcover

Showing 11 of 55 company reviews

Good value for money

Home Insurance • 14th October 2024

Good value for money, especially home emergency cover

{"display":"Su Mallinson","full_name":"Su Mallinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/3050.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

I filed an accident claim on 6th Sept/2024 and on 10...

Car Insurance • 20th September 2024

I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was... I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was to be credited to my bank account within 5 to 7 days but it was passed after 7 days. The fixed settled amount was not received. When i asked to Swfitcover on phone call, the representatives kept transferring the call to each other and after waiting for a long time, they were told to wait until next Tuesday, If the total loss settlement is not deposited in your bank account on Tuesday, then contact again, this situation is happening to me for the first time in 17 years, really bad experience with this insurance company. Lack of proper coordination between different departments leading to waste of time in passing the customer call to different representative which shows company lack of goodwill. Not paying the client despite fixing the settlement amount and wasting time and various pretexts. Read more Read less

{"display":"Javed i","full_name":"Javed i","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 4/5

    Easy to use

    The communications from Swiftcover is always easy to understand, which I appreciate. They always write in plain English, which I think is very important for... The communications from Swiftcover is always easy to understand, which I appreciate. They always write in plain English, which I think is very important for an insurance company as otherwise it can be a bit overwhelming and confusing. Read more Read less

    {"display":"Marie Lhuillery","full_name":"Marie Lhuillery","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to set up, competitive, easy to manage

    Easy to set up, competitive, easy to manage

    {"display":"Kemi","full_name":"Kemi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Kemi 23rd August 2024
  • 1/5

    This insurance company is a RIPOFF people, BEWARE BE WARNED.

    Had a quote last year for £380 good deal I was happy. This year 16 oct 2023 they wanted £480 called them today 36 hours... Had a quote last year for £380 good deal I was happy. This year 16 oct 2023 they wanted £480 called them today 36 hours later and they said today £800. Been with this company for so long nearly 50 no convictions 16 years ncb and they treat me like a nobody or a young teenager so had to drive today with no insurance due to them wasting a lot of my time today. Total rip-off gits. STAY CLEAR as your renewal will be double. Propa pisstakers. Read more Read less

    {"display":"Darren","full_name":"Darren","avatar":{"url":"\/assets\/uploads\/avatars\/users\/799523.png"}}'s avatar
    Car Insurance
    Darren 19th October 2023
  • 1/5

    Terrible

    Took 7 months to contact independent witness,then after my complaints took 3rd party side even with my witness! They are dishonest & have never spoken to my witness!

    {"display":"Ms P","full_name":"Ms P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/793312.png"}}'s avatar
    Car Insurance
    Ms P 18th September 2023
  • 4/5

    Well priced

    I was pleased with the quote, which had superior coverage and price to what my longstanding insurer would go down to.

    {"display":"BEN","full_name":"BEN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    BEN 23rd August 2023
  • 1/5

    Would not recommend swift

    I have had issues with swifts customer service being very poor and also there price for me to renew was exceptionally high considering i had... I have had issues with swifts customer service being very poor and also there price for me to renew was exceptionally high considering i had no claims and as a current customer I expected the premium to stay the same or even better reduce instead it increased by almost 20% Read more Read less

    {"display":"Ricky Pearson","full_name":"Ricky Pearson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/633343.png"}}'s avatar
  • 5/5

    No problems so far!

    Easy to purchase policy, straight forward and simple. Haven’t needed to use it, so that’s a relief!

    {"display":"Smbyork","full_name":"Smbyork","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Smbyork 22nd August 2023
  • 5/5

    Simple to set up and straightforward

    Simple to setup and straightforward with Swift cover and competitively priced

    {"display":"Dave Hicklin","full_name":"Dave Hicklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/470106.png"}}'s avatar
  • 1/5

    Home assistance

    Very badly handled and no cover for front door lock break if you have a bolt on the top of the door. If there is... Very badly handled and no cover for front door lock break if you have a bolt on the top of the door. If there is a back door, advised to put the bolt and then use back door to go out. House is secure. Read more Read less

    {"display":"Gangani","full_name":"Gangani","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Gangani 30th March 2023

    Products from Swiftcover
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