I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was... I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was to be credited to my bank account within 5 to 7 days but it was passed after 7 days. The fixed settled amount was not received. When i asked to Swfitcover on phone call, the representatives kept transferring the call to each other and after waiting for a long time, they were told to wait until next Tuesday, If the total loss settlement is not deposited in your bank account on Tuesday, then contact again, this situation is happening to me for the first time in 17 years, really bad experience with this insurance company. Lack of proper coordination between different departments leading to waste of time in passing the customer call to different representative which shows company lack of goodwill. Not paying the client despite fixing the settlement amount and wasting time and various pretexts. Read more Read less

The communications from Swiftcover is always easy to understand, which I appreciate. They always write in plain English, which I think is very important for... The communications from Swiftcover is always easy to understand, which I appreciate. They always write in plain English, which I think is very important for an insurance company as otherwise it can be a bit overwhelming and confusing. Read more Read less

Easy to set up, competitive, easy to manage

Had a quote last year for £380 good deal I was happy. This year 16 oct 2023 they wanted £480 called them today 36 hours... Had a quote last year for £380 good deal I was happy. This year 16 oct 2023 they wanted £480 called them today 36 hours later and they said today £800. Been with this company for so long nearly 50 no convictions 16 years ncb and they treat me like a nobody or a young teenager so had to drive today with no insurance due to them wasting a lot of my time today. Total rip-off gits. STAY CLEAR as your renewal will be double. Propa pisstakers. Read more Read less

Took 7 months to contact independent witness,then after my complaints took 3rd party side even with my witness! They are dishonest & have never spoken to my witness!

I was pleased with the quote, which had superior coverage and price to what my longstanding insurer would go down to.

I have had issues with swifts customer service being very poor and also there price for me to renew was exceptionally high considering i had... I have had issues with swifts customer service being very poor and also there price for me to renew was exceptionally high considering i had no claims and as a current customer I expected the premium to stay the same or even better reduce instead it increased by almost 20% Read more Read less

Easy to purchase policy, straight forward and simple. Haven’t needed to use it, so that’s a relief!

Simple to setup and straightforward with Swift cover and competitively priced