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Swiftcover: Car insurance reviews

2.82
Based on 49 reviews, last reviewed 23rd Apr 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
32%
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27%
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2%
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6%
See only 1 star reviews
33%

Latest highest rating:

5

Excellent service by Swiftcover Renewal of my car insurance was seamless with Swiftcover especially when they had provided a more competitive quote before my insurance expired. Reviewed on: 5th September 2025
Dapo Ibironke's avatar
Dapo Ibironke

Latest lowest rating:

1

Very poor customer service used them years ago and r... Very poor customer service used them years ago and remembered that they have always been a second rate insurer pay a bit more and get a better company... Read more Reviewed on: 23rd April 2026
Mark E's avatar
Mark E

About this product

Swiftcover offer two car insurance options – an essential policy or Swiftcover Plus which provides additional benefits including an onward travel promise.

You have the option to buy extra cover to tailor your Swiftcover car insurance with add-ons including breakdown cover, personal accident and rehabilitation protection and legal cover.

Swiftcover car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swiftcover before, you can also leave a review and share your experience.

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Swiftcover Car insurance reviews (49)

Flexible and straightforward

4
Swiftcover have a good online portal for managing my policy, although some fees are higher than I'd like. Reviewed on: 14th August 2016

Excellent processes and customer service

5
I have been with Swiftcover for three years now as they cannot be beaten on price when my renewal is due. I find the online account management invaluable and on the rare occasion I have needed to contact them I have found the process straight forward and the representatives pleasant to deal with. Reviewed on: 1st August 2016

Car Insurance Reviewer

4
Easy to use company no problems so far Reviewed on: 18th July 2016

Car Insurance Reviewer

2
Slow, poor communication and took a year to deal with my claim. Terrible! Reviewed on: 14th July 2016

Fantastic

5
Insured my car via swift over, amazing customer service from start to finish, I had to make a claim unfortunately, but it was dealt with swiftly and with fantastic customer service, I usually change insurance companies each year to secure the best possible price for the same level of cover, this year on my renewal date I continued my cover with them Reviewed on: 28th March 2016

CheekyCharges Campaigner

5
cheap and easy to buy. website is good, not had to make a claim so cannot comment on that. Friendly staff and a good reputation. Reviewed on: 12th March 2016

CheekyCharges

2
To cancel my motor policy within 14 days they charge £25, though waive this if online. What's worse is they charge £52.50 after 14 days and charged £30 for changes which could have been made for free online. Cheeky Reviewed on: 10th March 2016

Slow.. Very slow

3
Took a year to sort a non fault claim, didn't feel like they were on my side and I was backed into s corner having to stay another year because it took them so long and an accident was showing on my file, saved myself nearly 200 pound a year by switching too, good riddance! Reviewed on: 2nd March 2016

On-Line Amendments

4
I have had swiftcover car insurance on a couple of occasions. What I really like is the ease that I can amend any details with such speed. Unlike with some insurers, the swiftcover site is quick to respond and easy to find and check the details. Even better, it is easy to check the details are correct and so it gives you peace of mind. Reviewed on: 24th December 2015

I would highly recommend them for car insurance as they are quite friendly and helpful.

4
very smooth ,friendly customer services and whole process had been very clear and precise . I am using them for third year on my car insurance. Reviewed on: 12th November 2015

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