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By Miles: Car Insurance reviews

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4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
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Kat K
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12694)

Recommended every time

5
There are no cons everything is a pro with By Miles. They are cost effective, efficient and friendly. I've never made a claim but whenever I have got in touch my queries have been answered quickly and by knowledgable staff. The app is super user friendly and it's easy to see how much you have spent that month. Especially in these times where you have to be a bit more conscious about the pounds! I've been with By Miles for 3 years now - the longest I've ever stayed with an insurance provider. Every year I check quotes and every year By Miles comes out on top. I have saved hundreds by being with them. Most months I pay less than £20 (inclusive of the standard rate which I can now spread monthly) rather than the £70-80 plus I'm quoted by other companies. In fact this year, my cost per mile and standard rate both went down! The only bill to do so. Highly recommend for every reason! Reviewed on: 5th October 2022
Mwnci's avatar
Mwnci

A very good insurance

5
I recommend with confidence. I am already in my second year and I am very happy for your services. Reviewed on: 5th October 2022
Titi Raculeanu's avatar
Titi Raculeanu

Economical Driving

5
I do not use my car every day and By Miles car insurance is perfect for me. The annual premium and excellent charge per mile mean that my driving is economical as I know exactly how much I spend each month. Reviewed on: 5th October 2022
Sue's avatar
Sue

Best All rounder

5
Great concept/Great Price/Great service/Great support. Reviewed on: 5th October 2022
J M's avatar
J M

Literally an invaluable service

5
Easy to set up - By Miles guided me all the way. They keep me informed of my mileage use and send regular messages to confirm this. I feel I'm in control of the costs of running my car - and I have By Miles to thank for that. Reviewed on: 5th October 2022
Joan Pritchard's avatar
Joan Pritchard

Excellent

5
Excellent service Excellent customer service Excellent products Reviewed on: 5th October 2022
Brian McNair 's avatar
Brian McNair

Only pay for what you drive

5
This is my second year with By Miles. On comparison sites, By miles quoted me half of the next cheapest insurer so I have saved immensely. Most of my driving is to and from my place of work (2 miles from home) so I am really glad to be with a company who takes my low mileage into consideration and allows me to pay accordingly. Thank you By Miles. I will definately be a long time loyal customer. Reviewed on: 5th October 2022
Abdul Alim's avatar
Abdul Alim

Great Prices, Great Features

5
Just joined and mighty impressed so far. The added features of having the tracking device (car checks, if gets stolen etc) are great. Pricing is also much better than my previous insurer Reviewed on: 5th October 2022
iamrandom's avatar
iamrandom

Great product at fair rates

5
Perfect insurance for our second car which we use less often. Unlike most other insurance companies, By Miles behaves like a company that values its customers and has a progressive and forward thinking approach to customer service. Reviewed on: 5th October 2022
Albert Chan's avatar
Albert Chan

Fairly priced car insurance

5
For someone who doesn't drive much, this is a no-brainer. I pay for what I use. No more, no less. Genius idea. Reviewed on: 5th October 2022
Kay 's avatar
Kay

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