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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best ever car insurance company

5
By Miles has been excellent since I joined last year. Beating any quote I had by Miles! Also fantastic customer service and the app is brilliant. All round an excellent innovative idea which is both fair and cheaper for lw mileage drivers. Reviewed on: 1st August 2019
Stephen Dix's avatar
Stephen Dix

Great insurance for low mileage drivers

5
I consistently do < 1000 miles a year but, in spite of having a good no-claims discount, I paid a lot for car insurance. Now I'm paying per mile and I'm making a good saving. It feels as if I was paying for drivers who do a lot of miles and are far more likely to have accidents. So I'm now only paying for the risk I'm facing. Reviewed on: 1st August 2019
Greta Sunderland's avatar
Greta Sunderland

Just What It Says On The Tin!

5
It works and it's so easy! Great product and excellent Customer Service. Reviewed on: 1st August 2019
Stephen's avatar
Stephen

Excellent value for the lower mileage motorist

5
Very easy to deal with and to take out a policy. The App is very user friendly and the whole experience is a refreshing change to normal car insurance Reviewed on: 1st August 2019
Tim Bamber's avatar
Tim Bamber

Excellent customer service and good value for money

5
I had a problem with my device due to the post man misdelivery and I was sent another device Reviewed on: 1st August 2019
James 's avatar
James

Great app

4
The app is great and so easy to use. I've recommended to my friends and family Reviewed on: 1st August 2019
Carly's avatar
Carly

Good value

4
We had a little issue with a tracker first few days of driving with ByMile however they trouble shot efficiently and are really responsive. Also this is a good value. Reviewed on: 1st August 2019
B's avatar
B

Pay as you GO car insurance done RIGHT

5
A nice not huge flat fee upfront and no interest as a result of that on the insurance then you simply PAY for the mileage you do, that's it. The amount they charge per mile could be lower, however it worked out ideal for me with a classic car I don't drive much. They provide you with a little plug in box which is a doddle to install and their support team will help you with that if you struggle too. The little box works by tracking your route and thus distance, that's what they charge you for and that's it no intrusiveness, no being told you braked too hard or set off too quickly and alterations to your premiums as you would get with the black box companies. It also allows you to remotely view the location of your vehicle (so it's like having GPS tracking for free effectively, useful incase your car is ever stolen for the police to find it) , what a journey actually cost you (you are billed monthly for your mileage with no interest applied, which is great), and it also let's you pull the diagnostic information from your car so you can discover if you have a fault that the car can see without needing to go to a garage before discovering it or drive around totally unaware, which is a BRILLIANT feature. Oh and they give you an accurate "if you do x mileage a year it will cost you THIS figure during sign up so if you do the mileage you stated you pretty much know exactly what it's gonna work out at per month I can't recommend them, excellent company who are also under wrote by AXA which is a great bit of peace of mind also Reviewed on: 1st August 2019
CJ Simpson's avatar
CJ Simpson

About time

5
A great way to pay for low mileage car insurance, at last a great way to insure at a very competitive price, well done. Reviewed on: 1st August 2019
Valda M Aldred's avatar
Valda M Aldred

Best insurance company "by miles" !

5
For me insurance was a pain! Untill I went with by miles they have been helpful everytime I've spoken with them the set up was hassle free the app is amazing and I'm saving buckets with them I only wish I found these guys sooner anytime someone mentions car insurance I jump up and talk about these guys ! When I tell people how much I saved (around £800) people don't believe me I just get the app out and show them couldn't be more happy ! Keep up the amazing work! Reviewed on: 1st August 2019
Luke114's avatar
Luke114

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