Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

By miles the best so far

5
Always available to help and acts fairly in the customers interest based on my experience with them. Reviewed on: 1st August 2019
Andrews Boakye's avatar
Andrews Boakye

Ideal for the right kind of driver

5
I now drive fewer miles than I used to, and when I heard about ByMiles, I realised it was by far the most economical solution for me. I can't recommend it too highly for someone in my situation. Reviewed on: 1st August 2019
MikeBeecham's avatar
MikeBeecham

Low mileage drivers affordable insurance

5
I recently changed my car and quotes I was getting were too expensive for me. By chance I found By Miles which is an ideal.type of insurance for me as i drive approx 5000 mls per year at most. So far customer service has been good too. Reviewed on: 1st August 2019
Sandra's avatar
Sandra

Very good insurance provider beautiful customer service!!

5
When I make contact with them there are always helpful and ready to help !! They are very polite helpful and honest. Reviewed on: 1st August 2019
marvin witter's avatar
marvin witter

Very good customer service

5
The customer service you receive from this insurance provider is unliveable. It’s fantastic Reviewed on: 1st August 2019
Desbele's avatar
Desbele

Amazing

5
Come over to bymiles as previous insurance quotes was crazy high so I found bymiles which I been with about 4months now an so much cheaper wish i found this company long time ago there amazing an always there to answer any problems Reviewed on: 1st August 2019
Gareth Melville's avatar
Gareth Melville

Best yet

5
Really good value and the Tracker is a bonus too! Reviewed on: 1st August 2019
Keith Roberts's avatar
Keith Roberts

Fantastic idea

5
Perfect for me. Excellent customer service. Quick to respond, friendly, professional, polite and most importantly they know what they are doing. Reviewed on: 1st August 2019
Tanya's avatar
Tanya

Value for money., I wish Bymiles Insurance every success in beating and shaking up the Car Insurance Industry, as it has been a rip off for decades & 10 times better than Smart meters Re electricity & gas.

5
I like the concept Bymiles have created, value for money & the app is interesting, fun and you pay monthly for the miles you have drive . Reviewed on: 1st August 2019
David Tomkins's avatar
David Tomkins

I'm enjoying knowing how much I'm going to save this year.

5
Despite my terrible phone line and easily confised nature, By Miles customer service has been the best I've experienced in motor or home insurance so far. The live chat was very useful in helping me fit the tracker too. The only reason I would hesitate to recomend to anyone is that it is a mileage based cost and I know most people underestimate how far they drive in a year. This is no reflection on By Miles themselves. Reviewed on: 1st August 2019
sarah's avatar
sarah

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill