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By Miles: Car insurance reviews

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4.90
Based on 12,755 reviews, last reviewed 13th Aug 2025
6000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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0%
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Latest highest rating:

5

Always there for us When we have had issues with our tracker we always receive prompt, friendly, helpful advice. & are kept updated on progress of repairs. Having regular... Read more Reviewed on: 13th August 2025
Sara W's avatar
Sara W

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12755)

Easy, honest, well priced

5
Just plug a little device into your car and save money. It really is that simple, virtually halved my insurance costs and I can't wait for the service to go fully live. Friendly service and fast email response with a great product to boot. If only all insurance companies were this efficient! Reviewed on: 27th September 2017
Victoria Wilkes's avatar
Victoria Wilkes

By Miles is what we were looking for!

4
I think By Miles is what we were looking for as car insurance. We need someone and something that keep us safe and be fair to drivers. Please help us to stop being robbed by car insurances. Reviewed on: 27th September 2017
Pedro Espirito Santo's avatar
Pedro Espirito Santo

Great idea. Bring it on

5
Low mileage drivers stand together! Reviewed on: 27th September 2017
Ben Johnson's avatar
Ben Johnson

What an amazing idea

5
At last I feel as if I can get value for money when insuring my car. It does not make sense that 'one size fits all' approach as I use my car so infrequently, as do many people living in central London. Reviewed on: 27th September 2017
Frances Martin-Isaacs's avatar
Frances Martin-Isaacs

A necessary competitor

5
Answered all my emails the same day. I feel this company is a necessary competitor to huge insurance firms. Reviewed on: 27th September 2017
Raoul Fereday's avatar
Raoul Fereday

Great insurance

5
All insurance try take as much money from you as possible but this insurance is by far the best and has Ideas of saving money and innovation. Reviewed on: 27th September 2017
Jameel Khan's avatar
Jameel Khan

Definition of innovative

5
I have recently passed my driving test and am currently looking for car insurance. What By Miles are setting up is perfect to help young people get on the road at an affordable cost. I’d pay for how much I drive which makes a lot more sense than paying £2000 to be insured for the time I’m not even in the car Reviewed on: 27th September 2017
Benjamin Norman's avatar
Benjamin Norman

On the ball service. Fast response team

5
Fantastic idea for part time drivers and people who like the pay as you drive instead of a set sum for insurance each month Reviewed on: 27th September 2017
Andrew riley's avatar
Andrew riley

Best idea yet

5
Some of us drivers don't drive much yet we get charged as if we do by miles only charges for what you use Reviewed on: 27th September 2017
Darren Andrew Lee Pryor's avatar
Darren Andrew Lee Pryor

Great Idea

5
Friendly people, great concept and something then market is currently lacking Reviewed on: 27th September 2017
Omar Harvey-Phillips's avatar
Omar Harvey-Phillips

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