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By Miles: Car insurance reviews

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4.90
Based on 12,749 reviews, last reviewed 13th Aug 2025
5400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Best insurance company by miles. Best thing I did taking out insurance with BY Miles, competitive premiums and industry beating pay as you drive system puts you in control of how much... Read more Reviewed on: 13th August 2025
Peter F's avatar
Peter F

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12749)

Shaking up insurance

5
I was part of the trial . It is a game changer. Reviewed on: 13th September 2017
Callum McIndoe's avatar
Callum McIndoe

Friendly Team with an amaizing idea coming along with a great app!

5
I took part in the By Miles Trial and it was a great experience! The app is just amaizing, showing detailed information of each journey as well as the condition of the car itself and where the current position is. The development over the last month is very promissing and I can't wait to see By Miles launch to become a "real" customer. The idea of a pay-per-mile policy definetly enables fairer pricing for low milage drivers and will save me and other people a lot of money. They really deserve this award! Reviewed on: 13th September 2017
Thakshan Sanmugalingam's avatar
Thakshan Sanmugalingam

Ground breaking and money saving

5
User friendly, totally customer centric (you pay for what you use) and many potential future benefits (rewards better driving, recovery notification, car maintenance updates and helps you locate your car! and acts as a tracker) Reviewed on: 13th September 2017
john 's avatar
john

Brilliant

5
Really fantastic. Cannot recommend them enough Reviewed on: 12th September 2017
Richard Metcalfe's avatar
Richard Metcalfe

Great innovation

5
Great innovation. Looking forward to launch. Reviewed on: 12th September 2017
Jim Vine's avatar
Jim Vine

Loved it

5
Straightforward and stress free, easily the most intuitive product I've used in a long time. Reviewed on: 12th September 2017
George Frederick Sanders's avatar
George Frederick Sanders

Best out there

5
Exactly what I need! Fits my driving and the service is amazing Reviewed on: 12th September 2017
Claire hamnett's avatar
Claire hamnett

Great idea and very professional outfit!

5
These guys are on it. If you do a low mileage, seriously consider this company, great app, great customer service and they are always innovating! Reviewed on: 12th September 2017
Fred Edwards 's avatar
Fred Edwards

can't wait

4
Very much look forward to signing up in the near future! Reviewed on: 12th September 2017
Julia Baxter's avatar
Julia Baxter

Brilliant insurer

5
Wonderful experience from start to finish Reviewed on: 12th September 2017
Andrew Last 's avatar
Andrew Last

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