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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.89

Based on 12,694 reviews, last reviewed 14th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Recommended every time

There are no cons everything is a pro with By Miles. They are cost effective, efficient and friendly. I've never made a claim but whenever I have got in touch my queries have been answered quickly and by knowledgable staff. The app is super user friendly and it's easy to see how much you have spent that month. Especially in these times where you have to be a bit more conscious about the pounds! I've been with By Miles for 3 years now - the longest I've ever stayed with an insurance provider. Every year I check quotes and every year By Miles comes out on top. I have saved hundreds by being with them. Most months I pay less than £20 (inclusive of the standard rate which I can now spread monthly) rather than the £70-80 plus I'm quoted by other companies. In fact this year, my cost per mile and standard rate both went down! The only bill to do so. Highly recommend for every reason! Reviewed on: 5th October 2022

A very good insurance

I recommend with confidence. I am already in my second year and I am very happy for your services. Reviewed on: 5th October 2022

Economical Driving

I do not use my car every day and By Miles car insurance is perfect for me. The annual premium and excellent charge per mile mean that my driving is economical as I know exactly how much I spend each month. Reviewed on: 5th October 2022

Best All rounder

Great concept/Great Price/Great service/Great support. Reviewed on: 5th October 2022

Literally an invaluable service

Easy to set up - By Miles guided me all the way. They keep me informed of my mileage use and send regular messages to confirm this. I feel I'm in control of the costs of running my car - and I have By Miles to thank for that. Reviewed on: 5th October 2022

Excellent

Excellent service Excellent customer service Excellent products Reviewed on: 5th October 2022

Only pay for what you drive

This is my second year with By Miles. On comparison sites, By miles quoted me half of the next cheapest insurer so I have saved immensely. Most of my driving is to and from my place of work (2 miles from home) so I am really glad to be with a company who takes my low mileage into consideration and allows me to pay accordingly. Thank you By Miles. I will definately be a long time loyal customer. Reviewed on: 5th October 2022

Great Prices, Great Features

Just joined and mighty impressed so far. The added features of having the tracking device (car checks, if gets stolen etc) are great. Pricing is also much better than my previous insurer Reviewed on: 5th October 2022

Great product at fair rates

Perfect insurance for our second car which we use less often. Unlike most other insurance companies, By Miles behaves like a company that values its customers and has a progressive and forward thinking approach to customer service. Reviewed on: 5th October 2022

Fairly priced car insurance

For someone who doesn't drive much, this is a no-brainer. I pay for what I use. No more, no less. Genius idea. Reviewed on: 5th October 2022

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