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By Miles: Car Insurance reviews

4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Great for low mileage users.

5
Great for low mileage users. Always give a competitive renewal price. Reviewed on: 4th September 2024

Clear and transparent

5
Not only perfect for drivers who don't drive much, it's easy to manage, great schemes if you recommend friends and family and excellent customer service. The best car insurance company I've had in my 15 years of driving. Reviewed on: 23rd September 2022

A great way to insure

5
I have used. ByMiles for the past 3 years. It’s great to have such a fair and transparent way to ensure a vehicle. I have recommended to friends. Reviewed on: 23rd September 2022

I have never been satisfied when it comes to car insurance.

5
I'm a happy man that I'm not overcharged. I just pay for what I use Reviewed on: 23rd September 2022

My favourite and most convenient car insurance provider

4
As an occasional driver I really appreciate not being charged a normal average rate, this feels more right and in line with the time I spend on the road. I think they are a great company and always provide excellent service and feedback with no exclusions of the no claims bonus. I would have given top marks but the only thing holding it back is not being covered when driving another car which similarly is the only thing holding it back when recommending to others. Reviewed on: 23rd September 2022

Perfect service

5
Easy to use, saves me a lot of money and has additional functionally to check on the cars’ heath. Reviewed on: 23rd September 2022

Savings!

5
Real friendly customer service and great value for money! Reviewed on: 23rd September 2022

New and different

5
I like that I can communicate through the app. The responses are fast. I also like that a side effect of having the by miles box is I can track my car!! Love this. Reviewed on: 23rd September 2022

Best Insurance company

5
I have been with them for 3 years. Great customer service as well as the cheapest on the market Reviewed on: 23rd September 2022

Unbeatable insurance company!

5
Very friendly customer service, and the best for price overall by far when I came to my renewal! Reviewed on: 23rd September 2022

Best. Insurance. Ever.

5
This is my first year with ByMiles and it’s such a convenient policy for me. I don’t drive a lot of miles so it saves me money. I also love how easy it is to manage your account via the app, and for anyone worried about installing the mileage tracker, don’t be! It’s a one-step process and really simple. Reviewed on: 23rd September 2022