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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very pleased with By Miles car insurance

4
I have been very pleased with By Miles car insurance. I recommended By Miles to a friend who does very low mileage. Unfortunately he was not offered insurance due to being just over 80. It's a shame that By Miles does not offer insurance to low mileage very safe drivers of that age. Reviewed on: 18th August 2025
David H's avatar
David H

love this idea, of paying for what you use

5
Such a good idea to pay for what you use, absolutely ideal for me as I don’t do a lot of miles.. this is my second year with them. Reviewed on: 18th August 2025
Gill Jacobs's avatar
Gill Jacobs

Brilliant company for your car insurance

5
The app super easy. Customer service exceptional. Great value for money Reviewed on: 18th August 2025
Collette S's avatar
Collette S

Never have I paid so little!

5
A great way to pay purely for the miles that you actually drive. A few other insurance companies should look to do the same thing as a lot of them do seem to vastly overcharge. Reviewed on: 18th August 2025
John b's avatar
John b

Excellent company

5
Very easy to organise car cover. Regular updates on mileage is good. Competitive price for the service you receive Reviewed on: 18th August 2025
Susan M's avatar
Susan M

4 years on and still very happy with By Miles

5
I am a low-mileage driver, so paying by mile really helps me to budget. I can check the amount on the app, so I know how many miles I have driven and how much I will be paying each month. Not only that, but after each journey I get a notification on my phone with a summary of the distance and cost. At the time of my renewal I still shop around, but have remained with By Miles for 4 years now. Reviewed on: 18th August 2025
S Dainty's avatar
S Dainty

Great product!

5
Great product! Easy to monitor the cost of mileage on the app. It’s great value for money Reviewed on: 18th August 2025
Karen L's avatar
Karen L

Just Pay For The Miles You Drive.

5
Paying by the mile is fairer for low mileage drivers, the app is simple to use and keeps track of each journey so I can see at a glance if I need to top up. Topping up is simple and straight forward. The chat feature is great to use and I find the staff friendly and put things across in easy to understand terms. Would definately reccommend BYMILES , as car insurance, it has saved me so much money compared to other regular car insurance copanies. I won't be looking anywhere else to insure my car. Reviewed on: 18th August 2025
Julia B's avatar
Julia B

By Miles is excellent.

5
I’ve found By Miles excellent. Great value for money and helps me look at how many miles I do Reviewed on: 18th August 2025
Heather C's avatar
Heather C

They contacted to check I was having no problems.

5
When they saw no mileage they contacted me to check my machine was working. They told me how to check and what to do. It turned out that there was nothing wrong but that I had been for an operation and was unable to drive for several weeks. When I explained this they made a note on my account that I was now doing very low mileage. Reviewed on: 18th August 2025
wen's avatar
wen

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