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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Great insurer!

5
Really helpful customer service, cheaper than majority of other insurers Reviewed on: 18th August 2025
Laura's avatar
Laura

This pay per mile suits my driving

5
This pay per mile suits my driving Reviewed on: 18th August 2025
Geoff L's avatar
Geoff L

Excellent Customer Service

5
Easy to speak to a helpful advisor Reviewed on: 18th August 2025
Harry J's avatar
Harry J

I have never had this little amount of hassle from m...

5
I have never had this little amount of hassle from my car insurance. Customer service is 10/10. The app is perfect. The auto renewal is spot on. You get 3 free changes to the admin side of my policy which is a huge help ! Also love that I can the journeys etc. it’s saved me money when I was unable to drive when pregnant as well as I wasn’t doing any miles and only being charged basic rate. Very very useful. I already have recommended to all my family and friends coming up for their renewals to have a look. Reviewed on: 18th August 2025
Chloe Spence's avatar
Chloe Spence

Very impressed and I m not tech savvy

5
Easy to plug in the gadget inside car. Very straight forward afterwards. I get regular updates on mileage use versus insurance used. I can top up with money if I feel I need to. Reviewed on: 18th August 2025
Angela P's avatar
Angela P

Very helpful when I spoke to them.

5
Very helpful when I spoke to them. Value for money as I only pay for the miles that I do. Reviewed on: 18th August 2025
Bev Brimble's avatar
Bev Brimble

I love the price per month and the service I have is...

5
I love the price per month and the service I have is exceptional Reviewed on: 18th August 2025
Julie e's avatar
Julie e

Great value for and easy to set up

5
From the begining very stright forward to set up, great app keeps you up to date Reviewed on: 18th August 2025
Kuldeep K's avatar
Kuldeep K

Everything sorted out for me efficiently

5
Everything sorted out for me efficiently Reviewed on: 18th August 2025
Christine B's avatar
Christine B

best value car insurance in the UK for me.

5
best value car insurance in the UK for me. Reviewed on: 18th August 2025
sherlock holmes's avatar
sherlock holmes

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