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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By miles are really good for low mileage drivers.

5
By miles are really good for low mileage drivers. I love this car insurance!! Reviewed on: 19th August 2025
Mayuko O's avatar
Mayuko O

Exceptional customer service

5
Exceptional customer service, nothing is too much trouble and they follow up to check you are ok and understand everything. Reviewed on: 19th August 2025
Sophie Bloom's avatar
Sophie Bloom

Excellent value, pay only for what you use, easy to...

5
Excellent value, pay only for what you use, easy to set up. Reviewed on: 19th August 2025
David H's avatar
David H

The ideal insurance choice for low mileage drivers.

5
I’m a low mileage driver so this is an ideal insurance option at an extremely competitive cost. The customer service is excellent too, prompt efficient and reliable. By Miles is an excellent company. Reviewed on: 19th August 2025
Susan B's avatar
Susan B

The aeasy drivingpp is very good .

5
The app is very good .My experience has been positive and exceptional prices . Reviewed on: 19th August 2025
Susan's avatar
Susan

Very easy to get in touch, phone answered very quick...

5
Very easy to get in touch, phone answered very quick getting through to right department very good, and felt very valued as a customer Reviewed on: 19th August 2025
Sheena's avatar
Sheena

Cut the overprice quotes out !

3
Having continuous N.C.B. for over 20 odd years my previous insurance upped my premium (fully comp) to over £ 350.00 Last year so I was delighted to discover By Miles who totally destroyed premium by over £200.00. The insurance is for a second car I only use for my own private use and is very low miles under 2000 miles a year. But I have never claimed on the previous insurance and worry if I had to claim it would be of any use! Reviewed on: 19th August 2025
Ian D's avatar
Ian D

Overall ByMiles have been an innovative and efficien...

5
Overall ByMiles have been an innovative and efficient insurance provider. Has catered towards my driving needs perfectly Reviewed on: 18th August 2025
Ravinder K's avatar
Ravinder K

Ideal Car Insurance

5
ByMiles Car Insurance is ideal for me as I don’t drive my car often, enabling me to pay only for the insurance I actually need. Reviewed on: 18th August 2025
Neil Paris's avatar
Neil Paris

I’ve been with by miles for three years now and it’s...

5
I’ve been with by miles for three years now and it’s the most effective insurance for low mileage users! Also always the cheapest! Reviewed on: 18th August 2025
Farzana 's avatar
Farzana

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