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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Happy driving

5
My second year with By Miles and if it's as great as the first year then it will be something to celebrate and I hope to continue with By Miles for years to come. For the first time I can remember my renewal actually went down in price which must be a good thing. If I get close to my set milage it is so easy and cheap to order a few more miles on the PC or mobile. Reviewed on: 19th August 2025
wally's avatar
wally

Fast and efficient response to queries.

5
Fast and efficient response to queries. Constant updates and easy to use app. Reviewed on: 19th August 2025
Kay C's avatar
Kay C

For people like who don't drive so much, it's a good...

4
For people like who don't drive so much, it's a good deal. Reviewed on: 19th August 2025
Philomena Anene's avatar
Philomena Anene

Easy to follow and a perfect check on my milage, dri...

5
Easy to follow and a perfect check on my milage, driving and insurance helping me to be a better driver Reviewed on: 19th August 2025
Kevin R's avatar
Kevin R

Swift response to my queries; value for money

5
Swift response to my queries; value for money Reviewed on: 19th August 2025
G D's avatar
G D

ByMiles is ByFar the best car insurance provider.

5
ByMiles is by far the best provider for car insurance. Excellent customer service, its the best way, and fairest way to do your insurance, it does what it says, Pay by the miles you do, I cannot fault it Reviewed on: 19th August 2025
Christopher A's avatar
Christopher A

By miles best value

4
My experience them is excellent they're very professional and friendly when dealing with enquiries very good customers service Reviewed on: 19th August 2025
Mr c's avatar
Mr c

Quick and easy to sign up.

5
Quick and easy to sign up. Managed to sort out on the same day. Reviewed on: 19th August 2025
TA's avatar
TA

Initially I was apprehensive to join another insuran...

5
Initially I was apprehensive to join another insurance after being with my previous one for so long but By Miles was by far the fairest and cheapest option. Transition was smooth and they have amazing customer service. Better than my previous insurer. Reviewed on: 19th August 2025
Christina D's avatar
Christina D

Very satisfied with every aspect of the policy & cus...

5
Very satisfied with every aspect of the policy & customer service answering any questions Reviewed on: 19th August 2025
Katie T's avatar
Katie T

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