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By Miles: Car Insurance reviews

4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12694)

Never thought I'd be this happy to recommend Car Insurance!

5
By Miles is a great example of a company that is run by ordinary people who want to disrupt an often unfair industry with no alternatives - and have done it so well! I love that I don't pay unless I use my car, which is a city car for small and rare trips. I love the way the company is run, how they communicate with me and how easy it is to track your journeys. Genuinely happy to recommend them to friends and family. By Miles is a great example of technology disrupting markets that need to be fairer and more affordable for the consumer, especially in these economic times. Bravo! Reviewed on: 4th October 2022

Value for money

4
This is a good car insurance scheme for people who do not drive very much. Would recommend. Reviewed on: 3rd October 2022

Fair straightforward pricing

5
Overall the best prices around for my car insurance, with how little mileage I do over the year this has to be the best option. Cannot comment on the claims process though as I have not needed it Reviewed on: 3rd October 2022

Competitive pricing and useful added features

3
The company provided the best price by some margin compred with other quotes and has useful extra features like details of the previous month's journeys and Find my Car vehicle locater. Reviewed on: 3rd October 2022

Best ever car insurance company

5
I’ve been driving now for 53 years and By Miles is by far the best insurance company I’ve ever come across. So easy to set up and constant knowledge of miles covered and cost. Absolutely brilliant. Reviewed on: 3rd October 2022

Smart budget friendly insurance

5
Get idea and smooth easy service Reviewed on: 3rd October 2022

Fantastic car insurance for low mileage

5
I am a pensioner living in a rural area. I have a hybrid car and do about 5,000 miles per annum. My insurance quotes with other companies are around £500. With by Miles I just pay a small up front charge and then a few pence for each mile I do. (by Miles supply a tracker). They message me to tell me how much each journey costs, even if it’s only a few pence for a trip to the supermarket so I can keep track of my spend. At the end of the month I receive pre-notice of what will be taken from my account, then a statement on payment date. If I should do the odd long journey the amount is capped at 150 miles. It is absolutely brilliant. I can’t recommend the company highly enough for those who do a small mileage. Customer service folk are great too. Thankfully I haven’t had to make a claim so can’t report on that side of things, but expect it would be well handled like the rest of this service. Reviewed on: 3rd October 2022

Great!

5
Would absolutely recommend to everyone, love the app too. Reviewed on: 3rd October 2022

FANTASTIC

5
Great value for money in this day and age and saves us £300 between the 2 cars in our household , Reviewed on: 3rd October 2022

Good value, but not as good as it used to be

3
I don’t like the way they’ve put prices up massively this year with next to no explanation. Reviewed on: 2nd October 2022

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