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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.90

Based on 12,694 reviews, last reviewed 14th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Great communication and good cover. I feel secure.

Very helpful and knowledgeable. Easy to use Reviewed on: 22nd September 2022

Bola

By Miles has been the best insurance policy I've had since I've been driving. It is just what I've ever needed. It's very suitable for me because I don't make a lot of journey. By Miles is very affordable. Reviewed on: 22nd September 2022

Cheapest Insurance in town

Very reliable..Excellent communication..You see exactly how much it costs for every single journey..Highly recommended Reviewed on: 22nd September 2022

Excellent quality service

The premium was low and the overall experience was very positive. Reviewed on: 22nd September 2022

Good honest insurance

Very to become insured with By Miles , good app so you can what you are spending Reviewed on: 22nd September 2022

Quick efficient. Very easy to use

I bought this insurance on recommendation and have since recommend it to others Reviewed on: 22nd September 2022

Can make it Cheap

After coming to grips with the tracker and the 8.5p per mile, I’ve got the ability to make the monthly payments as cheap or as expensive as I like it. It’s helped with me moving house as the payments can be cheap although my mrs hasn’t been to happy about her driving everywhere but it is what it is. The customer service has been brilliant, only had once instance where I’ve had to phone up and speak to someone and within 20mins I was dealt with quickly, professional and also very very friendly. Reviewed on: 22nd September 2022

Fantastic

By Miles is a great insurance company. I love the app, where is shows you how much your journeys are costing. Love them Reviewed on: 22nd September 2022

Excellent Car Insurance Povider

Having to only pay for the miles I drive is excellent! My car sits outside the house most days so paying high monthly fees has always been a bone of contention! The app tells me how far I've driven and what the cost is so I know each month how much I'll be charged. In the current economic climate this is perfect for me. The customer service is also great. I get quick responses and any questions or queries are resolved with ease. I would highly recommend By Miles to anyone! Reviewed on: 22nd September 2022

Cheap,affordable and efficient service!

They are cheap and efficient compare to other competitors. I'm saving more than 50% compared to what I was paying before joining By Miles. Reviewed on: 22nd September 2022

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