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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
1052% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

I have renewed for the second time, find it easy to...

5
I have renewed for the second time, find it easy to do and fortunately not needed to claim, Bymiles keeps in touch with ideas and how to to get the most out of the APP, I like that I can trace where I have been, where my car is at any time and a bonus of being informed by the tracker if my car needs any work or if the battery is low Reviewed on: 17th August 2025
Martin R's avatar
Martin R

Easy to deal with the compan

5
Easy to deal with the company and get immediate answers to problems Reviewed on: 17th August 2025
Maurice C's avatar
Maurice C

Better for a 2nd year.

5
This is my 2nd year with By Miles. This year the renewal was less than last year. And, the top-up cost is 30% less too. So, in the long run, I'll save even more money without losing the quality of cover. Reviewed on: 17th August 2025
Stuart R's avatar
Stuart R

By changing to By Miles was a great move for me as I...

5
By changing to By Miles was a great move for me as I drive very little and by the end of my insurance year I got a nice sum back all done automatically with great cover at a great price. So easy just plug the unit into your car and away you go, it also good as you can track where your car is parked if it gets stolen. Would definitely recommend to anyone who drives less miles than the average person. Reviewed on: 17th August 2025
Mrs S Rowley's avatar
Mrs S Rowley

Excellent customer support

5
Excellent customer support and really competitive charges Reviewed on: 17th August 2025
Liz H's avatar
Liz H

So far very good. Nice

5
So far very good. Value for money as I do not drive high mileage Reviewed on: 17th August 2025
Pruthvish Morjaria's avatar
Pruthvish Morjaria

ByMiles the future of car Insurance,

5
I cannot speak high enough of them, By Miles is the future for car Insurance Reviewed on: 17th August 2025
Robert Bellew's avatar
Robert Bellew

Several years with 'By Miles'

5
After several years with 'By Miles', because I do such low annual mileage I find it more economical to stay with them, although, along with the general cost of living, the per mile cost has risen a lot since the beginning. Reviewed on: 17th August 2025
Maggie J's avatar
Maggie J

Email correspondence is brilliant

5
The By Miles tracker is a great device, however, the charge is reliant on the car battery and the car being used. I don't use the car that often (hence why ByMiles is ideal for me), however, this also means that the tracker runs out of battery which then triggers an email to HQ asking me to 'plug it back in in'. Of course, it's already plugged in, it's just the battery has run low. This means I tend to have a lot of contact with customer service who understand my problem and are always quick to troubleshoot. The service is brilliant, and I'm so happy it's resolved over email rather than phoning up or chatting to a chatbot/AI. Reviewed on: 17th August 2025
Peter w's avatar
Peter w

Great proposition for low mileage drivers.

5
Great proposition for low mileage drivers. Efficient service, easy to install Reviewed on: 17th August 2025
Simon's avatar
Simon

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