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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12695 reviews)

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4.90

Based on 12,695 reviews, last reviewed 20th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Cheap,affordable and efficient service!

They are cheap and efficient compare to other competitors. I'm saving more than 50% compared to what I was paying before joining By Miles. Reviewed on: 22nd September 2022

Perfect perfect perfect!

Perfect solution, I don’t pay anything when I’m not using my car ! The app is also great Reviewed on: 22nd September 2022

How Insurance Should Be

This is how insurance policy's should be, its like I have a smart meter for my car insurance policy, I pay for what I use , its fair, reasonable and justifiable, I won't be going anywhere else , Always mention bymiles to friends , family and others Customer service is polite, friendly and exceptional App is second to none and the best with all its features , show miles you've drove, a tracker and car medic , what else can you ask for, its amazing it really is , I won't go anywhere else and I think others feel the same Reviewed on: 22nd September 2022

ByMiles is a trail-blazer in providing value for money car insurance

For the mileage I drive, I have found no other insurance that is even close to providing value for money, feature rich insurance as ByMiles does Reviewed on: 22nd September 2022

Ok but expensive

I would highly recommend this insurance to any friends and family but the only issue is that the initial fee is too expensive and most people never make a claim and it’s unlikely they would pay for the high fee. Very expensive than other insurances only plus point is that they charge you by miles. Reviewed on: 22nd September 2022

D

Outstanding, couldn’t be more helpful. Reviewed on: 22nd September 2022

Overall good service

Easy to contact, no issues, fair pricing Reviewed on: 22nd September 2022

Amazing idea, so glad I chose by miles

For people like me who don’t do as many miles in my car as the average person, this insurance concept is brilliant, so innovative and forward thinking, it puts the customer in a position to have more of a say over there payments Reviewed on: 22nd September 2022

Easy to use app and very helpful customer services

When I needed help they were easy to chat to online and listened to the issue and gave helpful solutions. Reviewed on: 22nd September 2022

Absolutely brilliant app

I think the idea of paying for just the miles you drive is brilliant. I don't drive much so this was perfect for me. The app is amazing. Always accurate and up to date with all my driving data as well as the amount spent daily. I have recommended to all my family Reviewed on: 22nd September 2022

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