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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.89

Based on 12,694 reviews, last reviewed 14th Nov 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Innovative pay-by-mile product

Still nothing else quite like like it in the market. If you drive less, you'll pay less. Reviewed on: 12th October 2022

Best value car insurance out there

When I first took out a policy with By Miles my premium dropped from ~£800 to around £350, I stuck with them for renewal and have had zero problems at all. Reviewed on: 12th October 2022

Innovative company that saves me money monthly

Pay per mile! I consistently save pennies and pounds every week. As a low mileage driver already I now am even more likely to walk or cycle, knowing I can save on my insurance even more. Reviewed on: 12th October 2022

Amazing for low mileage

Great company, great customer experience, great savings for low mileage drivers. Reviewed on: 12th October 2022

Best car insurance for low mileage drivers

As a low mileage driver I saved nearly £200 this year by insuring my car with By Miles. Reviewed on: 12th October 2022

By Miles saved me money

As someone that rarely uses my car, my premium was way cheaper. The customer service are super helpful. Reviewed on: 12th October 2022

great

cheap and easy car insurance from by miles Reviewed on: 12th October 2022

I recommend them to absolutely everyone

If I don't drive my car, I don't need to pay anything! Reviewed on: 12th October 2022

Excellent customer care

I've changed my car twice now mid-policy, with absolute fuss free service. Ask a question, you get a quick response in plain English Reviewed on: 11th October 2022

Amazing customer experience

I’ve had a great experience being a customer with By Miles. I would recommend them to friends or family. Reviewed on: 10th October 2022

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