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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.89

Based on 12,694 reviews, last reviewed 14th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Low-cost car insurance

Ideal if you're not using your car for long journeys, day-in, day-out. Reviewed on: 6th October 2022

Pay as you go

I have been with By Miles for almost a year and am happy to be with them. I have recommended them to friends and family. If my vehicle is not used I don't pay. Reviewed on: 6th October 2022

Pay for only what you use

Driving a company car, my own vehicle still needs to be insured but as it stays on my drive most of the time it's not cost effective to pay a high premium. so "by miles" was my first choice and it even reports battery voltage so no surprises of a flat battery. Reviewed on: 6th October 2022

EXCELLENT COMPANY

I just love ByMiles ... they have saved me so much money ... I only pay insurance for the miles I actually drive ... which are very few in my case ... so I have saved loads ... YAY. They also have great communication skills ... so one feels looked after and listened to. Reviewed on: 6th October 2022

Best Service and Value of Money

I had a wonderful experience using ByMiles car insurance this year because it is the best one I was looking for it many years in the UK and finally found it! Reviewed on: 6th October 2022

Best decision ever.

Now in my 3rd year with By Miles. I have saved over £500 pounds compared to staying with my old insurers. An added bonus is their ease of communication and access to help or asistance required. Reviewed on: 6th October 2022

Excellent value

Pay for the miles you drive and that is all. Reviewed on: 6th October 2022

Value for money and accurate

Updated regularly every month with my mile usage and billed accurately. Value for money and paying for the use only. Reviewed on: 6th October 2022

Best thing is life is nearly free

After getting what i consider an expensive quote from my usual broker. I took the plunge with By Miles. This down payment looked good. The terms and conditions looked good and simple to follow. Got the app downloaded and that was clear and simple. The dongle turned up and I plugged it in. It tracks, its car medic tells me I have issues. It’s informative and the back up of having a link to chat to them in case you have any problem. I mean what is there not to like. Oh and I nearly forgot the big plus point. I’m on track to be around £200 better off on my previous insurer. Which is around 52% less than their quote. I mean what isn’t there to like in the days of all these financial issues. Also I think this is the way to go in insurance and I believe now genuinely the old fashion way is finished. Well done for them having the guile to do this. Refreshing. Reviewed on: 6th October 2022

Cheapest!

You get a small plug to attach to your car and an emial every week showing how many miles you've driven. Reviewed on: 5th October 2022

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