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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

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4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Easy to use app and great cashback

Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by customer services. Reviewed on: 15th October 2024

Good experience once set up, but some direct debits...

Good experience once set up, but some direct debits lost in transfer of account. Reviewed on: 24th May 2024

brilliantly simple

Only joined a few months ago, so simple so easy to use so transparent Reviewed on: 24th May 2024

Chase have always been a good and reliable bank with...

Chase have always been a good and reliable bank with the added bonus of cashback Reviewed on: 24th May 2024

Easy to sign up and operate

Easy to join. Good cash back during the first year of use. More commitment need for cash back after the initial year (you have to pay more money into your account each month to get cash back the following month which is achievable if this is your only current account) Very easy to operate the account on line and to transfer between accounts and put money into a savings account. The App is easy to use. There is a lot of information provided when you sign up. One big advantage is the lack of fees when using abroad in a different currency. Reviewed on: 24th May 2024

A Comprehensive mobile app

Easy to use and navigate the app, with a user friendly interface, which allows to quickly navigate an requirement. Easy to set up multiple accounts and switch between accounts. Reviewed on: 23rd May 2024

Excellent intro offer....temporarily

Chase has an excellent intro offer to Current Accounts - easy access to many accounts, a competive round ups interest rate and cashback offer. This would be improved upon by continuing the offer way after sign up as a minimum of 1.5k per month is a huge barrier for some in making full use of the account. Reviewed on: 23rd May 2024

Best online mobile banking app, easy to use, fast to...

Best online mobile banking app, easy to use, fast to set up and no complications! Plus 1% cash back Reviewed on: 23rd May 2024

Great service

Great service provided by the bank, really easy joining process, great app & really pleased with the overall service Reviewed on: 23rd May 2024

Very easy to open an account and use the card...

Very easy to open an account and use the card Reviewed on: 23rd May 2024

Easy to use app.

Easy to use app. Cash back on everyday spending Reviewed on: 23rd May 2024

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