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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great experience and customer service

Great experience and customer service Reviewed on: 15th February 2024

Very easy to use and set up.

Very easy to use and set up. Simple to keep track of my spending and rewards. Reviewed on: 15th February 2024

Excellent and highly responsive customer service - s...

Excellent and highly responsive customer service - super easy to use application too Reviewed on: 15th February 2024

Very good bank with great communication and interest...

Very good bank with great communication and interest rates the only bank I use now and will only ever use Reviewed on: 15th February 2024

Best bank I have ever been with

Best bank I have been with savings products and incentives are brilliant and reports on spending trends are really helpful. So glad I opened an account with this bank. Reviewed on: 15th February 2024

Super smooth onboarding and great UX mobile app

Super smooth onboarding and great UX mobile app Reviewed on: 15th February 2024

Better then other banks, easy to use

Better then other banks, easy to use Reviewed on: 15th February 2024

This has been the best banking app ever!

This has been the best banking app ever! Simple to use and what's even better, I actually earn from my spending! What's not to like? I am surprised that other banks have not followed this model Reviewed on: 15th February 2024

Easy to use app, quick service, great cashback perk.

Easy to use app, quick service, great cashback perk. Reviewed on: 15th February 2024

The most refreshing bank!

The most refreshing bank - chase has so many options to save money which is vital to me at the moment. The cashback and round ups are amazing and the app is the easiest to use. Reviewed on: 15th February 2024

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