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Chase Bank: Current Account reviews

4.95
Based on 37,451 reviews, last reviewed 15th Oct 2024
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy to use app and great cashback Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by cust... Read more Reviewed on: 15th October 2024
Juliette117's avatar
Juliette117

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (37451)

Outstanding!

5
Used a number of different banks over the years but Chase Bank just tops the lot! Easy to use online app, great customer service, linked current + savings account - just exactly what you want from a bank! Reviewed on: 31st January 2023

Rewarding Banking

5
Rewarding banking with 1% Cashback on purchases along with a 5% interest rate on roundups. Reviewed on: 31st January 2023

mum joined too its so good

5
Chase offer straightforward easy to understand banking that’s a winner for customers on several fronts. I have current account, savings account & round up, they have recently upped their interest rate & I receive cash back for shopping, safe to say I feel rewarded by chase! Reviewed on: 31st January 2023

Great start

4
Creating a current account with Chase was easy as was the savings account, which offers one of the best saving rates of any bank at the moment. The app is easy to use, but wish it had more features like Starling and Monzo - more spending categories, exclude transactions from monthly spending, better categorised spending view etc. It’s a good start and the initial banking features are worthy of it being my everyday bank - cash back of spending, round up, and integration with Nutmeg coming. Reviewed on: 31st January 2023

Great combination of features

4
Great app, 5% round up and cash back on nearly everything is a great set of features (saving account ain’t too bad either) Reviewed on: 28th January 2023

Easy to use App with cashback

5
Simple to use App. Top up your current account from savings as required and earn competitive interest rate. Also 1% cashback on spending. No rate loading or charges for using your debit card when abroad. Reviewed on: 27th January 2023

Easy to use. Excellent rewards.

5
Chase love to offer features, rewards and rates attractive to retail customers. Clear. Concise. Easy to use. All they need to do is join the Current Account Switching Service and I'd be fully on board. Reviewed on: 25th January 2023

Chase Current Account is Amazing

5
Great bank account, app and service with excellent perks (1% cashback in first year, 5% round up and great savings rate in accompanying saver account too). Reviewed on: 24th January 2023

Great bank

5
Easy to set up. Easy to use especially abroad. Cashback is great Reviewed on: 24th January 2023

Great

5
Very good bank. App is great. Gives you all the features to manage your finances and is very rewarding Reviewed on: 24th January 2023

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