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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Fantastic interest rates

Fantastic interest rates on every day spending and saving accounts. Reviewed on: 15th February 2024

We love Chase bank fantastic customer service and th...

We love Chase bank fantastic customer service and the fact we can use the card when on holiday with no charges is a massive bonus for us and can’t recommend Chase current account & savings account enough, Chase is a winner all round. Reviewed on: 15th February 2024

When ever I need help or some advice I can always ta...

When ever I need help or some advice I can always talk with a actual person an not a bot Reviewed on: 15th February 2024

Good customer service good mobile banking

Good customer service good mobile banking Reviewed on: 15th February 2024

1% cashback is great!

1% cashback is great! Savings was initially great when interest rates started rising great but needs to keep up with the leading rates. Reviewed on: 15th February 2024

The Chase App is great, easy to use.

The Chase App is great, easy to use. However, the switch from another bank - a disaster! Setting DD's another area Chase should work on. Reviewed on: 15th February 2024

Excellent Bank account, will sure recommend to my f...

Excellent Bank account, will sure recommend to my friends. Reviewed on: 15th February 2024

Chase banking has been a game-changer!

I love the round-up and cash-back rewards and the interest that I receive on top of them. The app is very easy to use - it’s great to see where my money goes and to be able to categorise my spending. I also like the tips and advice articles. I opened the account nearly 2 years ago but I haven’t had any reason to contact customer service because I haven’t had any problems! Reviewed on: 15th February 2024

Modern, quick and easy to set up.

Modern, quick and easy to set up. Have been a customer for years and no issues. Appreciate the fact that credit interest is offered on the current account Reviewed on: 15th February 2024

Chase app is excellent and funds transfers are quick...

Chase app is excellent and funds transfers are quick and easy! I do recommend Chase UK to family and friends. Reviewed on: 15th February 2024

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