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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37460 reviews)

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4.95

Based on 37,460 reviews, last reviewed 23rd Nov 2024

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase, great perks and smooth operation. My experience with Chase has been, very smooth, and so far the perks have been amazing. The 1% cashback is a great incentive (although I wish it laste... Read more Reviewed on: 23rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37460)

Review of the Chase Bank, Current Account:

Service and products

Always available to speak to. The app is easy to use secure. Offering 1%cashback on spending and roundup at 5% is the best I have found. The instant access saver allows instant access and using the app money can be me moved into current account even just before a purchase. So no need to hold a large balance in current account not earning interest. Reviewed on: 15th February 2024

Great experience

very competitive products with very easy to use app, features that other banks don't allow such as copying card details and opening accounts very swiftly Reviewed on: 24th May 2024

Easy and has everything you could need

So easy to set up, to use, very prompt customer service and app interface is great. No issues (and no fees) when using abroad. Good security checks also to verify payments. Savings account earns decent interest. And I’ve not once had to sit on hold waiting to get through to someone in relation to this account ever! Reviewed on: 24th May 2024

Cracking little current account.

Cracking little current account. Very modern and easy to use app. The cash back is unrivalled and I currently have been selected for a 5.1% easy access saver alongside. The ability to create additional mini accounts off your main is great for safety and the odd issue I’ve had has been resolved quickly through the chat feature. Just needs international payment support and truelayer connectivity for me now. Reviewed on: 24th May 2024

Banking as it should be done.

I was attracted to Chase by the 1% cash back offer but everything about the bank will make me stay. It feels like I finally have a bank that’s helping me. Great features, great app, hard to find anything they could improve! Reviewed on: 24th May 2024

Truly Innovative Banking

The Chase current account is truly innovative banking; there’s nothing else like it on the market and it makes a huge difference to how I manage my money. The separate account feature makes a world of difference, and the app is so easy and clear to use. It all feels like it was designed with the customer in mind, from the app features to the products and options. I don’t know how I ever managed without Chase! Reviewed on: 24th May 2024

They are really good with customer service, queries...

They are really good with customer service, queries are dealt with quickly. Promos and cashback were good until the recent change of requiring £1500 put into your account monthly to receive cashback. Reviewed on: 24th May 2024

Cashback on everyday spending is great, app is easy...

Cashback on everyday spending is great, app is easy to use and you can open different sub accounts to categorize your monies. Reviewed on: 24th May 2024

Perfect Banking

It's so easy going on the app a few taps and your all sorted Brilliant It's so easy goi to the app a few taps and your sorted Reviewed on: 24th May 2024

Generally an ok experience - but they held a transfe...

Generally an ok experience - but they held a transfer in of less than one hundred - and claimed to need full id and details of the payee before they could release it. No explanation why, never had that before with any bank Reviewed on: 24th May 2024

Good experience once set up, but some direct debits...

Good experience once set up, but some direct debits lost in transfer of account. Reviewed on: 24th May 2024

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