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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

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4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Avoid if you want reasonable service

Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Chase bank sells your buying habits

Chase bank profits off your data a is able to sell you transaction history with other 3rd parties, also their rewards program does not and has never worked Reviewed on: 23rd May 2024

Very happy with everything about this bank.

Very happy with everything about this bank. Reviewed on: 17th May 2024

Good experience overall with bank

Good experience overall with bank Reviewed on: 17th May 2024

Easy to use with currency flexibility.

Easy to use. I live on the border between UK and Ireland and the ability to use one account to deal with two currencies without being penalised is great. Reviewed on: 16th May 2024

Very easy to set up and use.

Very easy to set up and use. Overall platform is modern and minimalist, which enhances the user's experience. The 1% cashback offer available to customers is not matched elsewhere. Reviewed on: 16th May 2024

Chase bank allows me to bank in theUS and UK which a...

Chase bank allows me to bank in theUS and UK which allows me versitiliy. Reviewed on: 16th May 2024

Excellent product and easy to use.

Excellent product and easy to use. Reviewed on: 15th May 2024

Encountered a problem when changing my mobile phone.

I encountered a problem when changing my mobile phone. I was overseas at the time, but Chase staff gave a lot of help and solved the problem Reviewed on: 12th May 2024

Very Efficient Quick to resolve issues

Very Efficient Quick to resolve issues Reviewed on: 11th May 2024

Very easy to use App and to transfer into my savings...

Very easy to use App and to transfer into my savings account Reviewed on: 9th May 2024

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