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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39605 reviews)

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4.95

Based on 39,605 reviews, last reviewed 10th Feb 2025

10863% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

great customer service. great customer service. Always available and willing to help - their chat feature is great and you get instant answers. Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39605)

Review of the Chase Bank, Current Account:

Chase is Great

I have been using Chase as my main payment current account - to achieve 1% cash back and 1% on current account balances, Never let me down Reviewed on: 15th February 2024

The extra benefits from the card are brilliant.

The extra benefits from the card are brilliant. Reviewed on: 7th February 2025

Excellent bank and gives me good confidence to keep...

Excellent bank and gives me good confidence to keep my money in. Reviewed on: 7th February 2025

I like the way chase works and the App on the phone...

I like the way chase works and the App on the phone works great and I have not missed a Internet Web facility at all. I have not logged many queries but the ones I have have been answered effectively in a timely fashion. Reviewed on: 7th February 2025

Chase are excellent.

Chase are excellent. I love the 1% cashback on all transactions. On top of this, you can also automatically save your round-ups and earn you 5% on those over a year. Reviewed on: 7th February 2025

Rate this bank highly

I have nothing but praise for Chase Bank, they make banking fun and easy. I like the little savings tools that give you more control and it feels like they are helping you to boost your fininaces and I guess build loyalty. Reviewed on: 7th February 2025

A really excellent bank account.

A really excellent bank account. Abroad my payments in Euros, for example, are converted at the bank base rate to Sterling immediately and the GBP leave my account to the restaurant for example. I can see on my phone app the amount of money in both € and in £. Reviewed on: 7th February 2025

Great App and Customer Service

App is very slick and customer services are always very quick to respond and help. Reviewed on: 7th February 2025

Card can be used abroad

Helpful customer service. I am able to use my card abroad without any charges and at a better rate than tourist exchange rates Reviewed on: 7th February 2025

Chase is brilliant

Chase has been so easy to use and their customer care when I have phoned has been excellent. Reviewed on: 7th February 2025

Cashback

Cashback on spending is great, however limit of £15 per month is not so great Reviewed on: 7th February 2025

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