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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent Banking experience

Excellent service and easy to use app Reviewed on: 5th April 2023

Great

All good since opening the account Reviewed on: 5th April 2023

Great Bank

Chase Bank is banking how it shoud be, easy to use App, great communications and very good interest rates on savings accounts, plus cash back for a year when you join. What's not to like. Reviewed on: 5th April 2023

Great customer service

Works well, offers great service Reviewed on: 5th April 2023

Good

Great Account thanks love the 1% cash back Reviewed on: 5th April 2023

Easy to use, good UI, awesome banking

Chase UK bank is an easy to use, no frills, banking app. Chase UK has an easy to navigate UI, good benefits/bonuses (How good is the cash back!) and awesome saving rate. Reviewed on: 5th April 2023

Never had an issue

I've used barclays, lloyds and virgin. All had nothing compared to this app. So easy and the security is the best. Reviewed on: 5th April 2023

Simple, easy, good intees

The title says it all, but I have to write a minimum of 32 characters Reviewed on: 5th April 2023

Straight forward communication

Easy to set up, love my phone app. I know exactly what I have in account, savings, rewards. Instant view of spend to check not double carded etc. Good communication, need to know notifications, not inundated with unnecessary messages. All good sofar, about to hit 1 year with them. Reviewed on: 5th April 2023

Fast and easy banking

Great savings rates and cashback incentives. Reviewed on: 5th April 2023

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