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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37475 reviews)

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4.95

Based on 37,475 reviews, last reviewed 23rd Dec 2024

80% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37475)

Review of the Chase Bank, Current Account:

Excellent customer service as well as we can earn 1%...

Excellent customer service as well as we can earn 1% cashback. When I found suspicious transaction, they immediately acted to secure my account. Any small question, they answer quickly. Very reliable. Reviewed on: 15th February 2024

Excellent product and easy to use.

Excellent product and easy to use. Reviewed on: 15th May 2024

Encountered a problem when changing my mobile phone.

I encountered a problem when changing my mobile phone. I was overseas at the time, but Chase staff gave a lot of help and solved the problem Reviewed on: 12th May 2024

Very Efficient Quick to resolve issues

Very Efficient Quick to resolve issues Reviewed on: 11th May 2024

Very easy to use App and to transfer into my savings...

Very easy to use App and to transfer into my savings account Reviewed on: 9th May 2024

Better interest rates on Savings accounts than your...

Better interest rates on Savings accounts than your other banks, App is easy to use and transfers are instant, Even notifications are in real time, No flaws at all even setting up for new customers, Card arrives near enough next day Reviewed on: 8th May 2024

The app is easy to use and prompt replies from custo...

The app is easy to use and prompt replies from customer service Reviewed on: 7th May 2024

Cash back, round up & good savings, what's not to like?

Cash back, round up's & good savings rates, what's not to like? Sometimes the App is a little slow compared to the bigger banks, and I haven't yet fully made the move to close my old account, but Chase is now my default for all payments & the cashback & interest is rolling in Reviewed on: 7th May 2024

Amazing Experience - Switched Banks

Switched to Chase in February 2024, everything was extremely professional, smooth, and customer friendly staff available over the phone immediately when needed. No call waiting for ages, and no computer options, just friendly helpful customer service staff. Reviewed on: 7th May 2024

Easy to use

Easy to use great communication great assess to information about services on offer Reviewed on: 6th May 2024

Easy to set up a current and savings account.

Easy to set up a current and savings account. Good interest rates and easy to use app. Card accepted everywhere and the bank keeps you up to date with all of your banking. Reviewed on: 3rd May 2024

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