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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39635 reviews)

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4.95

Based on 39,635 reviews, last reviewed 12th Feb 2025

12347% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Packaged Blockbuster Bank Great bank with good rates & allows multiple Current Accounts to open & operate! Reviewed on: 12th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39635)

Review of the Chase Bank, Current Account:

Very easy banking.

Very easy banking. Just wish they did a joint account Reviewed on: 12th April 2024

A really excellent bank account.

A really excellent bank account. Abroad my payments in Euros, for example, are converted at the bank base rate to Sterling immediately and the GBP leave my account to the restaurant for example. I can see on my phone app the amount of money in both € and in £. Reviewed on: 7th February 2025

Great App and Customer Service

App is very slick and customer services are always very quick to respond and help. Reviewed on: 7th February 2025

Card can be used abroad

Helpful customer service. I am able to use my card abroad without any charges and at a better rate than tourist exchange rates Reviewed on: 7th February 2025

Chase is brilliant

Chase has been so easy to use and their customer care when I have phoned has been excellent. Reviewed on: 7th February 2025

Cashback

Cashback on spending is great, however limit of £15 per month is not so great Reviewed on: 7th February 2025

Efficient Bank and App

Efficient bank and app which allows you to do most every day transactions on the move Reviewed on: 7th February 2025

Ahead of the rest

We have had Chase current and savings accounts for 4 years and both have proved to offer above standard rates than the rest of the financial markets in like for like accounts. Reviewed on: 7th February 2025

Chase'ing your dreams

Brilliant service and outstand banking App. Which allows you to do everything you would wish for on a banking App. Everyone should be on Chase. Reviewed on: 7th February 2025

Excellent

The app is easy to use and on the odd occasion I have contacted customer support they have been excellent to deal with. Reviewed on: 7th February 2025

My bank card was stolen and used for shopping.

My bank card was stolen and used for shopping. The bank discovered and intercepted it immediately, and then quickly replaced it with a new account number. It did not cause me any inconvenience! Reviewed on: 7th February 2025

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