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Chase Bank: Current Account reviews

4.95
Based on 39,764 reviews, last reviewed 28th Feb 2025
9121% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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Latest highest rating:

5

Easy to manage and rewarding Easy to manage and move money into and out of current accounts from Chase Saver and other banks to maximise interest rates and cash back rewards Reviewed on: 28th February 2025
Andy S's avatar
Andy S

Latest lowest rating:

2

Fees can be reduced Great for traditional banking needs but the fees are very high when compared to new digital banks like Monzo Reviewed on: 25th February 2025
Sofya's avatar
Sofya

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39764)

Review of the Chase Bank, Current Account:

Excellent App.

5
Excellent App. Good 24 hrs contact service. Reviewed on: 15th February 2024

Brilliant Bank.

5
Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Market share obtained, savings rates reduced

4
Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of service. Reviewed on: 10th February 2025

Happy to help

5
Without fail every single time I have contacted Chase Bank regardless of the problem , I received intelligent and helpful advice quickly Reviewed on: 10th February 2025

Great customer service

5
Great customer service, most helpful and friendly. Reviewed on: 10th February 2025

Best bank account I’ve ever had

5
Always quick to answer queries, intuitive and easy to navigate app, super quick when transferring funds. Overall one the best account I’ve ever had Reviewed on: 10th February 2025

Such a great bank!

5
Such a great bank! I have always had the best and quickest customer service with Chase, they are extremely helpful. Reviewed on: 10th February 2025

Great interest rates and offers

5
Great interest rates and offers to keep you aware of your interest rates and separate savings pots useful Reviewed on: 10th February 2025

everything works perfectly.

5
everything works perfectly. super smooth and accessible app Reviewed on: 10th February 2025

Simple easy to use app and quick support when needed...

5
Simple easy to use app and quick support when needed Reviewed on: 10th February 2025

Great App!

5
Great App! Regular improvements show they are listening to customers and act on feedback quickly. Has functions I never knew I needed but are super useful , like spending tracking for merchants. And best of all - it just all works, all the time ! Reviewed on: 10th February 2025