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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

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4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Easy to use app and great cashback

Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by customer services. Reviewed on: 15th October 2024

Easy to apply and great interest rates

Easy to apply and great interest rates Reviewed on: 23rd April 2024

There was a scam on my account.

There was a scam on my account. It was solved quickly and my money refunded. Reviewed on: 23rd April 2024

Good customer service any issues are resolved quickly

Good customer service any issues are resolved quickly Reviewed on: 22nd April 2024

When I thought I'd lost my card the gentleman I spok...

When I thought I'd lost my card the gentleman I spoke to was so helpful and didn't make me feel an idiot for not knowing what to do he took me through procedure step by step..... Reviewed on: 22nd April 2024

Great Bank

Great bank with easy to use app. Attractive interest rates and offers. Reviewed on: 22nd April 2024

Easy to use, fast responses.

Easy to use, fast responses. Great rates Reviewed on: 22nd April 2024

The Very Best Ever Bank Account

Wonderful & easy to use app ! Help chat returned to me in minutes when I had a query. So easy to use when out of the UK ! You pay in your card & my Apple Watch pings immediately confirming the transaction giving total piece of mind. TRULY - THE very best ever Bank Account. Reviewed on: 22nd April 2024

Fantastic

Fantastic customer service, so much quicker than having to into a branch. I never thought online banking would work so well Reviewed on: 22nd April 2024

I’m earning cash back on my spending and not paying...

I’m earning cash back on my spending and not paying fees when exchanging money abroad. Setting up my account and using the app are both very simple and user friendly Reviewed on: 22nd April 2024

Very good and stress free by not having to worry abo...

Very good and stress free by not having to worry about being charged while spending money abroad Reviewed on: 22nd April 2024

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