Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

View other Chase Bank products

4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Easy to use app and great cashback

Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by customer services. Reviewed on: 15th October 2024

It just works!

For what I need Chase is perfect. Easy access light touch in terms of advertising and waffle and good value and rates. Reviewed on: 22nd April 2024

Good experience all round and app is easy

Good experience all round and app is easy Reviewed on: 22nd April 2024

Always, first class customer service, friendly polit...

Always, first class customer service, friendly polite Cs Advisors. Always a pleasure to call. Reviewed on: 21st April 2024

Easy Navigation in the Chase App

There app is one of the easiest to navigate. I find it really easy to be able to check my accounts. Love it. Reviewed on: 21st April 2024

Seamlessly Efficient and Exceptional Customer Support

My experience with Chase Bank’s current account has been nothing short of excellent. From the moment I signed up, their seamless digital platform made managing my finances a breeze. What truly sets Chase apart is their exceptional customer service. Their chat section is brilliant, offering quick responses and knowledgeable assistance whenever I’ve needed help. Whether it’s resolving an issue or answering a question, Chase’s customer support team goes above and beyond to ensure satisfaction. Their dedication to providing top-notch service has made banking with Chase a truly rewarding experience. Reviewed on: 21st April 2024

It’s just good and easy to use.

It’s just good and easy to use. Very worth it. Reviewed on: 21st April 2024

Great app, easy to manage money especially travelling.

Great app, easy to manage money especially travelling. Reviewed on: 21st April 2024

I am very happy with the service I have received fro...

I am very happy with the service I have received from chase bank. Reviewed on: 21st April 2024

Best UK current and saving account

From account opening to ongoing maintenance of the account, Chase has always been great. I can feel they put customer first by offering the best rate, seamless user experience and robust controls to my account with them. Reviewed on: 20th April 2024

Quick and good service.

Quick and good service. The setup was all very easy and straight forward. The app is easy to use, looking forward to using more of it. I could also set up multiple current accounts which was great. Reviewed on: 20th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub