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Chase Bank: Current Account reviews

4.95
Based on 39,606 reviews, last reviewed 10th Feb 2025
10895% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

The app is very easy to use and rewards are... The app is very easy to use and rewards are a bonus Reviewed on: 10th February 2025
William M's avatar
William M

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39606)

Review of the Chase Bank, Current Account:

The account was very easy to open via the Chase app.

5
The account was very easy to open via the Chase app. It is easy to navigate the app. The interest rates are very competitive. Reviewed on: 15th February 2024

Very easy to use app plus cashback

5
Very easy to use app plus cashback on purchases. Excellent customer service giving a speedy response and resolution of any queries. Statements are easy to access. Customer communications are not excessive and also informative Reviewed on: 6th February 2025

Chase are simply the best !

5
Chase are simply brilliant their easy to use App and excellent products are just what the banking sector needs ! Their customer service, product offering and ease of doing business is outstanding Reviewed on: 6th February 2025

I recommend it to my friends ...

5
Love the ability to use the card anywhere and there are no charges for currency changes. I like the App and my ability to switch money from account to account and check on my balances whenever I want. When I need help - the people at the other end of the phone were patient, knowledgeable and easy to understand - what more could I ask for? Reviewed on: 6th February 2025

Great service and useful account

5
Great service and useful account Reviewed on: 6th February 2025

Highly recommend Very Happy customer so far!

5
Highly recommend Very Happy customer so far! Reviewed on: 6th February 2025

Fantastic products

5
Fantastic products I have a savings account too. Excellent customer service. Lovely friendly staff Reviewed on: 6th February 2025

Good cash back.

5
Good cash back. Staff very helpful with and queries on your account. Easy to use and easy to set up savings accounts Reviewed on: 6th February 2025

A rare excellent customer service for these days

5
Chase customer service is always prompt to answer, helpful and patient. A rare top service these days. Reviewed on: 6th February 2025

Payment service is instant Your online statements ar...

5
Payment service is instant Your online statements are very clear and precise Reviewed on: 6th February 2025

Extremely easy to use app making online banking a br...

5
Extremely easy to use app making online banking a breeze. Reviewed on: 6th February 2025

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