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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37477 reviews)

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4.95

Based on 37,477 reviews, last reviewed 13th Jan 2025

21% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best digital bank 1% cashback feature is very nice. Free money for your normal spending. Very good app interface and easy to use Reviewed on: 13th January 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37477)

Review of the Chase Bank, Current Account:

Great product.

Great product. Needs functioning IBAN facility for inbound payments from overseas Reviewed on: 15th February 2024

Seamlessly Efficient and Exceptional Customer Support

My experience with Chase Bank’s current account has been nothing short of excellent. From the moment I signed up, their seamless digital platform made managing my finances a breeze. What truly sets Chase apart is their exceptional customer service. Their chat section is brilliant, offering quick responses and knowledgeable assistance whenever I’ve needed help. Whether it’s resolving an issue or answering a question, Chase’s customer support team goes above and beyond to ensure satisfaction. Their dedication to providing top-notch service has made banking with Chase a truly rewarding experience. Reviewed on: 21st April 2024

It’s just good and easy to use.

It’s just good and easy to use. Very worth it. Reviewed on: 21st April 2024

Great app, easy to manage money especially travelling.

Great app, easy to manage money especially travelling. Reviewed on: 21st April 2024

I am very happy with the service I have received fro...

I am very happy with the service I have received from chase bank. Reviewed on: 21st April 2024

Best UK current and saving account

From account opening to ongoing maintenance of the account, Chase has always been great. I can feel they put customer first by offering the best rate, seamless user experience and robust controls to my account with them. Reviewed on: 20th April 2024

Quick and good service.

Quick and good service. The setup was all very easy and straight forward. The app is easy to use, looking forward to using more of it. I could also set up multiple current accounts which was great. Reviewed on: 20th April 2024

I had a very nice experience as of now I had no even...

I had a very nice experience as of now I had no event of making a call or complaint or seeking a help from the customer service as the app supports all the services requirements Reviewed on: 20th April 2024

Excellent

Everything I have used or need through chase has been excellent Reviewed on: 20th April 2024

Excellent as both everyday and travel card

Extremely straightforward and efficient signup process had me logged with money in my account in 15 minutes. Excellent as an everyday card and particularly as a travel card where the mid point exchange rate and lack of additional fees makes this a standard out winner. In the past I've used credit cards everywhere due to cashback available, this card/account has levelled the playing field and allowed me to change to use this as my every day, doing anything account. I've already recommended this to others. Reviewed on: 20th April 2024

Easy to use app, great cash back and savings rates

Easy to use app, great cash back and savings rates Reviewed on: 20th April 2024

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