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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Love this bank, easy to set up!

Love this bank, easy to set up! Easy to use app wouldn’t bank anywhere else now Reviewed on: 23rd February 2026

Great for newbies to the bank, but slowly the intro...

Great for newbies to the bank, but slowly the intro bonuses expire and it’s not such a great deal. Spending abroad is good though! Reviewed on: 23rd February 2026

Great UI

Great simple UI no funny business Reviewed on: 23rd February 2026

Great online bank

Works very easily via the app. customer service excellent if needed Reviewed on: 23rd February 2026

Reliable app and customer service

I have always found Chase's customer service team to be helpful, responsive and effective at resolving any queries I have, whenever I contact them. The app is easy to use, intuitive and reliable. It doesn't seem to suffer outages like some other banks' apps. I like the cashback available, even though this is no longer as generous as it once was. Reviewed on: 23rd February 2026

Great app its all you need.

Great app its all you need. You can see exactly what you need Reviewed on: 23rd February 2026

Good savings options and highly competitive rewards...

Good savings options and highly competitive rewards available and good casual Reviewed on: 23rd February 2026

easy intuitive rewarding bank account

easy intuitive rewarding bank account Reviewed on: 23rd February 2026

Easy to navigate the app, move money around to get s...

Easy to navigate the app, move money around to get some interest which is always competitive. Love roundups amazing how much you can save in a year without any effort! Reviewed on: 23rd February 2026

Reliable, easy to use online bank with cashback!

Chase has a reliable, easy to use app. The 1% cashback on purchases all add up. When we needed help with a cloned transaction they were quick to respond and dealt with the issue quickly - they even followed the message up with an unexpected thanks for being a customer for as long as we have! Reviewed on: 23rd February 2026

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