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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44261 reviews)

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4.94

Based on 44,261 reviews, last reviewed 17th Jun 2025

94% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44261)

Join Chase

Easy to set up & manage from the app Reviewed on: 17th April 2025

So I started using monzo app before chase.

So I started using monzo app before chase..when I know about chase i immediately download and started using this bank. First as a international student my transportation costs me who much I always use my main card for transportation or grocery but when I know chase gives the credit I start using this and start earning 15 pound a month which is legit Reviewed on: 17th April 2025

Must have

Easy to use. Hassle free great benefits. Nothing is a problem Reviewed on: 17th April 2025

Transparency is key , I like the simplicity of the...

Transparency is key , I like the simplicity of the App Reviewed on: 17th April 2025

Chase Bank are in a league of their own.

Transferred form Starling Bank. Onboarding was easy and quick, the app is excellent and the benefits are tremendous. Reviewed on: 17th April 2025

Client onboarding made very simple - flawless!!

Having sampled a couple of other "non-branch" online banks in the last few years, I was somewhat sceptical about the possible user experience if I should open an account with Chase. The publicity sounded like a lot of media bluster! However, I was definitely not disappointed with my decision to open an account with Chase. When I say that it was slick and well thought out new account opening process, I might be understating my overall satisfaction levels! I was very very happy with the well thought out client onboarding technology. The process was flawless and I began my relationship with Chase on a very positive footing. Well done to everyone behind the scenes at Chase who made this happen - 5 stars!! Reviewed on: 17th April 2025

Excellent experience so far .

Excellent experience so far . Time will tell but the speed of transfer is amazing. Reviewed on: 17th April 2025

It's been great I'm glad I made the change

It's been great I'm glad I made the change Reviewed on: 17th April 2025

New member- how refreshing

Recently joined Chase and have found them to provide an excellent and simple service. Much better than my previous banking establishment. Easier to understand and operate. Reviewed on: 17th April 2025

Easy setup and running.

Easy setup and running. Great experiance all the way through. Reviewed on: 17th April 2025

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