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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Seamless customer experience, App is clear and easy...

Seamless customer experience, App is clear and easy to navigate Reviewed on: 24th February 2026

Good app

Reliable app, easy too use. It’s easy to setup multiple accounts within the app. Reviewed on: 24th February 2026

Modern bank

Easy to set up account. Clear user friendly app. Convenient and reliable. Reviewed on: 23rd February 2026

Easy to use and love the features.

Easy to use and love the round up and savings features Reviewed on: 23rd February 2026

A no faff banking experience that I would recommend.

Setting up the account was so simple. No faff or noise. Excellent user friendly saving options. Reviewed on: 23rd February 2026

Great bank.

Great bank. Easy to open an account as well as use and navigate the app. Good lay out and functional. Reviewed on: 23rd February 2026

I just love the Chase app and its simple facility.

I just love the Chase app and its simple facility. the 'Round-up" feature is excellent and the ability to then transfer your accumulated pennies into the Nutmeg ISA is just brilliant. I never thought I'd be able to save anyting but with this, I have saved a thousand pounds without even noticing it. Fantastic. Reviewed on: 23rd February 2026

The best bank!

Very good bank which has a fantastic app to manage your money. Reviewed on: 23rd February 2026

Always someone easy to contact.

Always someone easy to contact. Questions or issues always sorted quickly. Reviewed on: 23rd February 2026

Help chat answers very quickly

The app is super user-friendly, and I can contact help chat anytime and less than in a minute. They answer any question in a easy and kind way. I can also freeze the phsical card or online easily. I have earned awards as well! Reviewed on: 23rd February 2026

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