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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy to use and love the features.

Easy to use and love the round up and savings features Reviewed on: 23rd February 2026

A no faff banking experience that I would recommend.

Setting up the account was so simple. No faff or noise. Excellent user friendly saving options. Reviewed on: 23rd February 2026

Great bank.

Great bank. Easy to open an account as well as use and navigate the app. Good lay out and functional. Reviewed on: 23rd February 2026

I just love the Chase app and its simple facility.

I just love the Chase app and its simple facility. the 'Round-up" feature is excellent and the ability to then transfer your accumulated pennies into the Nutmeg ISA is just brilliant. I never thought I'd be able to save anyting but with this, I have saved a thousand pounds without even noticing it. Fantastic. Reviewed on: 23rd February 2026

The best bank!

Very good bank which has a fantastic app to manage your money. Reviewed on: 23rd February 2026

Always someone easy to contact.

Always someone easy to contact. Questions or issues always sorted quickly. Reviewed on: 23rd February 2026

Help chat answers very quickly

The app is super user-friendly, and I can contact help chat anytime and less than in a minute. They answer any question in a easy and kind way. I can also freeze the phsical card or online easily. I have earned awards as well! Reviewed on: 23rd February 2026

App very easy to use

App is very easy to use and account set up was straightforward. Reviewed on: 23rd February 2026

Love this bank, easy to set up!

Love this bank, easy to set up! Easy to use app wouldn’t bank anywhere else now Reviewed on: 23rd February 2026

Great for newbies to the bank, but slowly the intro...

Great for newbies to the bank, but slowly the intro bonuses expire and it’s not such a great deal. Spending abroad is good though! Reviewed on: 23rd February 2026

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