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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great UI

Great simple UI no funny business Reviewed on: 23rd February 2026

Great online bank

Works very easily via the app. customer service excellent if needed Reviewed on: 23rd February 2026

Reliable app and customer service

I have always found Chase's customer service team to be helpful, responsive and effective at resolving any queries I have, whenever I contact them. The app is easy to use, intuitive and reliable. It doesn't seem to suffer outages like some other banks' apps. I like the cashback available, even though this is no longer as generous as it once was. Reviewed on: 23rd February 2026

Great app its all you need.

Great app its all you need. You can see exactly what you need Reviewed on: 23rd February 2026

Good savings options and highly competitive rewards...

Good savings options and highly competitive rewards available and good casual Reviewed on: 23rd February 2026

easy intuitive rewarding bank account

easy intuitive rewarding bank account Reviewed on: 23rd February 2026

Easy to navigate the app, move money around to get s...

Easy to navigate the app, move money around to get some interest which is always competitive. Love roundups amazing how much you can save in a year without any effort! Reviewed on: 23rd February 2026

Reliable, easy to use online bank with cashback!

Chase has a reliable, easy to use app. The 1% cashback on purchases all add up. When we needed help with a cloned transaction they were quick to respond and dealt with the issue quickly - they even followed the message up with an unexpected thanks for being a customer for as long as we have! Reviewed on: 23rd February 2026

Easy to use current account very informative

Easy to use current account very informative Reviewed on: 23rd February 2026

Great Bank

I had the account opened for almost 4 years now and i saved and got cash back anytime spent money from my account, easy to use and reliable Reviewed on: 23rd February 2026

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