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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Customer Service

Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Chase Bank has been a game-changer!

Chase Bank has been a game-changer! I only wish I'd found them sooner. They're hands down one of the best banks I've ever banked with. Traveling has become so much easier with their no-fee card usage and fantastic currency exchange. Plus, their savings interest accounts are seriously impressive." Reviewed on: 22nd February 2026

I’ve had a consistently positive experience with Cha...

I’ve had a consistently positive experience with Chase Bank. Their customer service has always been professional, responsive, and genuinely helpful whenever I’ve had questions about my accounts. The mobile app is easy to use and makes managing my finances simple. I also take comfort from JP Morgan having a large balance sheet. Overall, Chase feels reliable, convenient, and customer-focused, which gives me confidence in keeping my banking with them. Reviewed on: 22nd February 2026

Easy to setup and the app is very user friendly.

Easy to setup and the app is very user friendly. Good communication and innovative products that meet your every day needs and more. Reviewed on: 22nd February 2026

Always easy to use and keeping me informed.

Always easy to use and keeping me informed. Easy to get hold off. Reviewed on: 22nd February 2026

great customer service and easy app to use

great customer service and easy app to use Reviewed on: 22nd February 2026

I love my chase account and use it daily it's app i...

I love my chase account and use it daily it's app is so simple to navigate and going abroad is a breeze with the best currency rates. Would highly recommend it to anyone with no reservations at all. Reviewed on: 22nd February 2026

Had a really good experience with this bank from sav...

Had a really good experience with this bank from savings to my current account. Reviewed on: 22nd February 2026

Great service. 5Stars

Great service. Money transfers are instant Reviewed on: 22nd February 2026

simply the best

so fast when you tranfer money, easy to use and i feel safe with this account Reviewed on: 22nd February 2026

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