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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39633 reviews)

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4.95

Based on 39,633 reviews, last reviewed 12th Feb 2025

12335% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great service, great app and brilliant rewards. Great service, great app and brilliant rewards. Interest rates very competitive Reviewed on: 12th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39633)

Review of the Chase Bank, Current Account:

Excellent customer service

Used the help on the app, the response was almost instant and resolved in a couple of minutes chatting with a real person. Reviewed on: 13th April 2024

Great customer service of you have a problem.

Great customer service of you have a problem. Good rewards and round up feature with decent interest offered. Well laid out app which is easy to navigate. Reviewed on: 8th February 2025

app is the easiest to use

app is the easiest to use with more features than others Reviewed on: 8th February 2025

speedy record of expense

speedy notification of what I have just spent with details of shop and amount spent Reviewed on: 8th February 2025

Flexible banking at its best - having all of my acco...

Flexible banking at its best - having all of my accounts on one app is brilliant. Reviewed on: 8th February 2025

Overall a good service and easy to use

Overall a good service and easy to use Reviewed on: 8th February 2025

Excellent service very happy with the on line app.

Excellent service very happy with the on line app. I'd recommend this digital bank to everyone Reviewed on: 8th February 2025

Chase offer a good current account compared to others.

Chase offer a good current account with good offers. These offers stand out from the rest of the banks as they're are the most useful. 1% cashback on all purchases upto £15 is unmatched. Reviewed on: 8th February 2025

A simple straightforward wy to Bank

A simple straightforward phone app makes using Chase very easy. They always keep me informed well and help me make more with my money. Reviewed on: 8th February 2025

There "help" is human and not provided by a "bot"

There "help" is human and not provided by a "bot", furthermore, it;s a human that knows what they are doing. Their app is exzcellant, better than the other bank's apps I have used. Reviewed on: 8th February 2025

Excellent service

Excellent service, like that they take security seriously and carry out safety checks Reviewed on: 8th February 2025

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