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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great New Customer Deals

Cash back deal is fantastic and boosted interest rate best on market Reviewed on: 16th April 2026

Love it!

Very easy to apply & set up. Love the table topping 4.5% interest linked savings account, cash back on certain everyday debit card spending, 0% Fee on foreign debit card transactions & the functionality, features & ease of use of the app. Reviewed on: 16th April 2026

Good bank but app lags a lot...

Good bank but app lags a lot and can display incorrect data from last session for a while after login before updating. Does not offer a full suite of financial services but allow users to maintain multiple accounts which is great for separating income and expenses. Reviewed on: 16th April 2026

Easy online bank to navigate, always have good offer...

Easy online bank to navigate, always have good offers, help and advice Reviewed on: 16th April 2026

The Chase current account is easy to use.

The Chase current account is easy to use. I like the round up feature and the cashback on groceries etc, although it's a shame they reduced the items on which you get cashback. Reviewed on: 16th April 2026

Great bank for everyday use and you earn cashback fo...

Great bank for everyday use and you earn cashback for all your purchases Reviewed on: 16th April 2026

Great service

Transactions are expedited in a swift and professional manner. Reviewed on: 16th April 2026

App easy to use, no fuss.

App easy to use, no fuss. Did everything right Reviewed on: 16th April 2026

Initially pulled in with their competitive interest...

Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they've added more restrictions to cashback and reduced their rates. Although a pretty solid app and could be great if you're getting promos as a new customer. Reviewed on: 10th April 2026

Chase Bank was introduced to me by my daughter and i...

Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side accounts plus regular offers for savings or credit card. I will continue to recommend Chase Bank and hope it carries on delivering Reviewed on: 2nd April 2026

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