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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,698 reviews, last reviewed 19th Feb 2026
106400% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Travel Worry Free It is a great account especially for Country hopping, you don't have to worry about changing cash or getting the best deal anymore. You have the best ... Read more Reviewed on: 19th February 2026
Robert L's avatar
Robert L

Latest lowest rating:

2

Annoying to transfer money into and cash back is lim... Annoying to transfer money into and cash back is limited Reviewed on: 19th February 2026
Kate M's avatar
Kate M
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48698)

Excellent customer service and great bank

5
Excellent customer service and great bank Reviewed on: 17th February 2026
Maria Michela Capelli's avatar
Maria Michela Capelli

Easy to keep track of money

5
Easy to use app, has helped me budget and have better oversight of my finances and in turn has helped me save money. Reviewed on: 17th February 2026
Louise Richardson's avatar
Louise Richardson

Generally very good.

5
Generally very good. The app works well. It is a challenge, though, if making a major purchase, like a car - really not easy to complete the transaction. Reviewed on: 17th February 2026
Richard N's avatar
Richard N

I have had great experience since joining chase grea...

5
I have had great experience since joining chase great team so very professional Reviewed on: 17th February 2026
alan aylott's avatar
alan aylott

Very easy, well informed and very good when used abroad

5
Very easy, well informed and very good when used abroad Reviewed on: 17th February 2026
Patricia T's avatar
Patricia T

No nonsense savings and current account well laid out.

5
No nonsense savings and current account well laid out. Reviewed on: 17th February 2026
David Z's avatar
David Z

When I first opened my current account there was 1 p...

5
When I first opened my current account there was 1 percent cash back on all payments and there wasn’t a qualifying amount of £1500.00 in order to get the cash back like there is now. I realise that things have to change but feel a little bit disappointed to be honest. Is still good value though. Reviewed on: 17th February 2026
Beverley P's avatar
Beverley P

Chase all round great

5
I opened an account with chase not long after they started in the uk. Great experience great app when I needed to speak to customer services they have been really good. So much better then hsbc the bank I had been with since I was a student. Reviewed on: 17th February 2026
MG 's avatar
MG

customer service is excellent compared to my exp...

5
The customer service is excellent compared to my experience with other high street banks. I would highly recommend the bank to my family and friends. I was once had made a transfer to a stranger’s account. When I realised that it was a scam, I called the customer service and they sorted it out the next day and I had my money back. Reviewed on: 17th February 2026
Agatha Mak's avatar
Agatha Mak

second to non

5
iv been with chase for about 3 years now, customer service is second to non, never had a single problem. Reviewed on: 17th February 2026
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Buzzr

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