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Chase Bank: Current Account reviews

4.95
Based on 37,452 reviews, last reviewed 3rd Nov 2024
75% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024
Kasana K's avatar
Kasana K

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (37452)

Good app and reactive customer service

4
Interest paid on current account. Easy to transfer between savings and current accounts. App easy to use. Reviewed on: 24th May 2024

The savings intetest rate is great.

5
The savings intetest rate is great and I really like the 1% cash back. Reviewed on: 24th May 2024

Can earn interest in the saving accound and then ear...

4
Can earn interest in the saving accound and then earn again as you spend from the current account Reviewed on: 24th May 2024

Great using it abroad.

5
Great using it abroad. No foreign charges. 1%cashback is good too. Reviewed on: 24th May 2024

Human touch

5
Answer the phone quickly and you deal with a human Reviewed on: 24th May 2024

Great current account

5
Easy to use app, excellent communication. All round good product. Good interest rates and cashback. Reviewed on: 24th May 2024

A no nonsense simplistic bank.

5
A no nonsense simplistic bank. Excellent customer service and protection. Reviewed on: 24th May 2024

Have had no issues at all.

5
Have had no issues at all. Held the account for two years and has been great value for money. Cash back is a huge bonus and foreign spending hassle free. Reviewed on: 24th May 2024

I use the app daily to manage money.

5
I use the app daily to manage my money. I get 1% Cashback on spending to most companies and I get 5% on savings. I earned nearly £200 Cashback since I joined Chase. Using the card abroad is good too as exchange rates are very good and there’s Cashback too. Reviewed on: 24th May 2024

Love getting cash back.

5
Love getting cash back. I always used to use my credit card to make purchases and pay it off in full at the end of the month. Now I use my Chase Current Account which gives me cash back - Brilliant!!!!! Reviewed on: 24th May 2024

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