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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Zero overdraft so easy to 'hit a wall' when shopping...

Zero overdraft so easy to 'hit a wall' when shopping - regardless of how much you may have in your deposit account. No flexibility so it is your responsibility to ensure sufficient funds in current account before setting out Reviewed on: 17th April 2026

didn't expect much, but was pleasantly surprised

When I opened the account with Chase using a referral link, I didn't expect too much. However, I was surprised by functionality Chase app offers as well as variety of products, i.e. roundup account, saving accounts. Would recommend it to everyone as a current account Reviewed on: 16th April 2026

Superb bank to deal with easy app.

Superb bank to deal with easy app.with lits of linked savings accounts would recommend Reviewed on: 16th April 2026

Easy to use app.

Easy to use app. Card good for domestic and international.use without expensive fees for use oberseas. Responsive customer service. Reviewed on: 16th April 2026

Chase just makes things so easy and simple!

Chase just makes things so easy and simple! Really great and efficient customer service, an intuitive app that just does what it needs to do and is not woolly! Reviewed on: 16th April 2026

Chase app is so convenient

I use the chase app for banking and it is so convenient and easy to use. Reviewed on: 16th April 2026

It's a bank, it is a bank, it is a...

It's a bank, it is a bank, it is a bank Reviewed on: 16th April 2026

Great to have on my phone!

Great to have on my phone! Easy to use app, excellent value products and very helpful staff. Reviewed on: 16th April 2026

Earn cash back on your purchases

Earn cash back on your purchases Reviewed on: 16th April 2026

Pick a different bank.

Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me I would not be able to use my accounts if I didn't provide it. That was acceptable to me, I asked how to close the accounts, moved my money and used the app to close accounts. Chase did not close the accounts which remain open to this day, but I have no access to them in the app. Chase don't respond to contact, they won't close the accounts, goodness knows what's happening with them. I get regular notifications that there is a statement ready, or an interest report etc, but I can't access these things. I have contacted them under GDPR too as they continue to process my data unlawfully, but to no avail. They have been unpleasant, unhelpful and domineering. Stay well away. Reviewed on: 16th April 2026

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