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Chase Bank: Current Account reviews

4.95
Based on 37,456 reviews, last reviewed 21st Nov 2024
21% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Chase Bank Cashback: Appreciated but Less Accessible I appreciate the 1% cashback offered by the Chase bank current account. However, I’m concerned about the recent increase in the transfer threshold fro... Read more Reviewed on: 21st November 2024
Simon's avatar
Simon

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (37456)

I account for a large purchase,the advise gi...

5
I used my account for a large purchase,the advise given was excellent and helpful,the purchase was no problem thanks to chase Reviewed on: 26th May 2024

Great Rewards

5
Love the rewards and the interest rates. So easy to use the app. Overall love the bank and recommend it to all of my friends. Reviewed on: 25th May 2024

Great choice for Current account

5
1% cashback is a great feature, good customer support & helps in refunds, never had issues with transfers, occasionally they block big suspicious transactions to fraud Reviewed on: 24th May 2024

Best in class

5
Best in class customer service, great interest rate and unbeatable cashback offer Reviewed on: 24th May 2024

Excellent bank

5
Excellent bank good choice of accounts and good customer service. Easy to navigate app. Reviewed on: 24th May 2024

Fantastic bank

5
Really brilliant easy to use app. great for holidays abroad as there’s no fees Reviewed on: 24th May 2024

A great bank

5
A great bank, love the 1% cashback on spending Reviewed on: 24th May 2024

The Chase App is intuitive and easy to use.

4
The Chase App is intuitive and easy to use. It is really good that the different account types are clearly separated and easy to navigate through. The 'Round-up' savings incentive is a good initiative and I particularly like the fact that I can manage my Nutmeg investments via the Chase App. My only criticism is that monthly statements are not available until a few days after the end of the month. Reviewed on: 24th May 2024

Excellent charge free card for holidays abroad

5
As recommended by Martin Lewis I opened an account so that it I can use it abroad without charges. Always take it on holiday. Saving account offers good rates too. Reviewed on: 24th May 2024

Best card for holiday money

5
I have the Chase Current account debit card and it is great for spending abroad. No charges at all for currency exchange or ATM withdrawals Reviewed on: 24th May 2024

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