Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 37,451 reviews, last reviewed 15th Oct 2024
77% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to use app and great cashback Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by cust... Read more Reviewed on: 15th October 2024
Juliette117's avatar
Juliette117

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current Account reviews (37451)

User friendly very easy to navigate around the app

5
User friendly very easy to navigate around the app Reviewed on: 28th May 2024

Amazing rewards and excellent customer service

5
Amazing rewards and excellent customer service Reviewed on: 28th May 2024

Great bank

5
Easy to set up the account. App is easy to use. 1% cashback on debit card spending and fee free spending abroad is great. Can open multiple current accounts to help with budgeting which is very useful. Reviewed on: 28th May 2024

No worries, straight forward, current account.

5
No worries, straight forward, current account that even pays you to use it. Reviewed on: 27th May 2024

Great card for going abroad- no fees - Great app - 1...

5
Great card for going abroad- no fees - Great app - 1per cent paid on spending Great customer service and support Reviewed on: 27th May 2024

I account for a large purchase,the advise gi...

5
I used my account for a large purchase,the advise given was excellent and helpful,the purchase was no problem thanks to chase Reviewed on: 26th May 2024

Great Rewards

5
Love the rewards and the interest rates. So easy to use the app. Overall love the bank and recommend it to all of my friends. Reviewed on: 25th May 2024

Great choice for Current account

5
1% cashback is a great feature, good customer support & helps in refunds, never had issues with transfers, occasionally they block big suspicious transactions to fraud Reviewed on: 24th May 2024

Best in class

5
Best in class customer service, great interest rate and unbeatable cashback offer Reviewed on: 24th May 2024

Excellent bank

5
Excellent bank good choice of accounts and good customer service. Easy to navigate app. Reviewed on: 24th May 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products