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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37474 reviews)

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4.95

Based on 37,474 reviews, last reviewed 8th Dec 2024

63% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best account out there currently. The best account out there currently. Getting cashback and excellent customer service. Reviewed on: 8th December 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37474)

Review of the Chase Bank, Current Account:

1% on all spending, no fees abroad and great service

Chase give 1% on all spending, there customer service is very quick and responsive. They have the high interest savings accounts. Slick mobile app and card with no details. They’re very security conscious with spending which is great. The current account is easy and simple does what it says on the tin. They’re leading the way for reward banking. Reviewed on: 28th November 2024

Best in class

Best in class customer service, great interest rate and unbeatable cashback offer Reviewed on: 24th May 2024

Excellent bank

Excellent bank good choice of accounts and good customer service. Easy to navigate app. Reviewed on: 24th May 2024

Fantastic bank

Really brilliant easy to use app. great for holidays abroad as there’s no fees Reviewed on: 24th May 2024

A great bank

A great bank, love the 1% cashback on spending Reviewed on: 24th May 2024

The Chase App is intuitive and easy to use.

The Chase App is intuitive and easy to use. It is really good that the different account types are clearly separated and easy to navigate through. The 'Round-up' savings incentive is a good initiative and I particularly like the fact that I can manage my Nutmeg investments via the Chase App. My only criticism is that monthly statements are not available until a few days after the end of the month. Reviewed on: 24th May 2024

Excellent charge free card for holidays abroad

As recommended by Martin Lewis I opened an account so that it I can use it abroad without charges. Always take it on holiday. Saving account offers good rates too. Reviewed on: 24th May 2024

Best card for holiday money

I have the Chase Current account debit card and it is great for spending abroad. No charges at all for currency exchange or ATM withdrawals Reviewed on: 24th May 2024

Excellent customer service and financial benefits

I was dubious as to whether an 'app' bank could provide good customer service, but Chase have certainly delivered. On the occasions I needed support I have received a prompt phone call and immediate support/resolution. Combined with 1% cashback, no charge for using overseas and a really user friendly app, this has been a great choice of current account Reviewed on: 24th May 2024

Would recommend

A great bank, with easy to use banking app and good rates. Reviewed on: 24th May 2024

So easy and convenient to set up and use daily to ke...

So easy and convenient to set up and use daily to keep an eye on spending. In built tools let me know if I'm spending more or less than average each month and transferring money to attached easy access savings account means I can keep my current account balance low (good feature for preventing potential theft or scams). My one wish is that the app was a little faster to use - when opening, it often takes a long time to refresh and update with current values and recent transactions. Reviewed on: 24th May 2024

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