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Chase Bank: Current Account reviews

4.95
Based on 37,474 reviews, last reviewed 8th Dec 2024
63% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

The best account out there currently. The best account out there currently. Getting cashback and excellent customer service. Reviewed on: 8th December 2024
Tanya P's avatar
Tanya P

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37474)

Review of the Chase Bank, Current Account:

Very easy app to use

5
Recommended Chase to a family member and this was so important to us recently as my brother in law was taken ill on holiday and was able very easily to transfer funds to him to pay for vital hospital bills. Literally a life saver Reviewed on: 16th March 2023

Great choice for Current account

5
1% cashback is a great feature, good customer support & helps in refunds, never had issues with transfers, occasionally they block big suspicious transactions to fraud Reviewed on: 24th May 2024

Best in class

5
Best in class customer service, great interest rate and unbeatable cashback offer Reviewed on: 24th May 2024

Excellent bank

5
Excellent bank good choice of accounts and good customer service. Easy to navigate app. Reviewed on: 24th May 2024

Fantastic bank

5
Really brilliant easy to use app. great for holidays abroad as there’s no fees Reviewed on: 24th May 2024

A great bank

5
A great bank, love the 1% cashback on spending Reviewed on: 24th May 2024

The Chase App is intuitive and easy to use.

4
The Chase App is intuitive and easy to use. It is really good that the different account types are clearly separated and easy to navigate through. The 'Round-up' savings incentive is a good initiative and I particularly like the fact that I can manage my Nutmeg investments via the Chase App. My only criticism is that monthly statements are not available until a few days after the end of the month. Reviewed on: 24th May 2024

Excellent charge free card for holidays abroad

5
As recommended by Martin Lewis I opened an account so that it I can use it abroad without charges. Always take it on holiday. Saving account offers good rates too. Reviewed on: 24th May 2024

Best card for holiday money

5
I have the Chase Current account debit card and it is great for spending abroad. No charges at all for currency exchange or ATM withdrawals Reviewed on: 24th May 2024

Excellent customer service and financial benefits

5
I was dubious as to whether an 'app' bank could provide good customer service, but Chase have certainly delivered. On the occasions I needed support I have received a prompt phone call and immediate support/resolution. Combined with 1% cashback, no charge for using overseas and a really user friendly app, this has been a great choice of current account Reviewed on: 24th May 2024

Would recommend

5
A great bank, with easy to use banking app and good rates. Reviewed on: 24th May 2024

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