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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39640 reviews)

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4.95

Based on 39,640 reviews, last reviewed 13th Feb 2025

12371% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The smartphone app is intuitive to use and has very... The smartphone app is intuitive to use and has very little downtime compared to other banks. The round-up and cashback features are nice perks. An aut... Read more Reviewed on: 13th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39640)

Review of the Chase Bank, Current Account:

Customer focused

Good customer service, brilliant little app, secure debit card. Reviewed on: 17th March 2023

Flexible banking at its best - having all of my acco...

Flexible banking at its best - having all of my accounts on one app is brilliant. Reviewed on: 8th February 2025

Overall a good service and easy to use

Overall a good service and easy to use Reviewed on: 8th February 2025

Excellent service very happy with the on line app.

Excellent service very happy with the on line app. I'd recommend this digital bank to everyone Reviewed on: 8th February 2025

Chase offer a good current account compared to others.

Chase offer a good current account with good offers. These offers stand out from the rest of the banks as they're are the most useful. 1% cashback on all purchases upto £15 is unmatched. Reviewed on: 8th February 2025

A simple straightforward wy to Bank

A simple straightforward phone app makes using Chase very easy. They always keep me informed well and help me make more with my money. Reviewed on: 8th February 2025

There "help" is human and not provided by a "bot"

There "help" is human and not provided by a "bot", furthermore, it;s a human that knows what they are doing. Their app is exzcellant, better than the other bank's apps I have used. Reviewed on: 8th February 2025

Excellent service

Excellent service, like that they take security seriously and carry out safety checks Reviewed on: 8th February 2025

Excellent Bank

The Chase Bank App is so intuitive to use. Making taking care of your money easy. The individual savings pots mean that you can allocate money to separate ideas and also quick and easy to transfer into the current account when needed. Just a shame it has reduced it's interest lately. Reviewed on: 8th February 2025

Easy-to-use app with helpful features

The Chase banking app is easy to use and has loads of helpful and time-saving features including the ability to easily see monthly spending across categories and retailers. This feature also makes it simple to compare specific expenses month by month. Chase also offers cashback and round up options which help me make more of my money and allows me to save money easier. Reviewed on: 8th February 2025

Someday to use and great for travelling

Someday to use and great for travelling Reviewed on: 8th February 2025

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