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Chase Bank: Savings reviews

Name: Savings
Rating: 4.95 (20322 reviews)

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4.94

Based on 20,322 reviews, last reviewed 19th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great interest and very good customer service, plus... Great interest and very good customer service, plus a flawless app Reviewed on: 19th June 2025

Latest lowest rating:

1

Might fall Their customer service is slow. Painful and gives the wrong info. They also keep dropping their savings rates. A real shame as a year ago this was pos... Read more Reviewed on: 12th June 2025

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Chase Bank Savings reviews (20322)

Good interest rate of regular saver account

Good interest rate of regular saver account Reviewed on: 6th February 2025

the functions are clear and easy to manage.

the functions are clear and easy to manage. I can earn higher interest rate in flexible terms. Reviewed on: 6th February 2025

Easy instant access savings account with decent rates

Easy instant access savings account with decent rates Reviewed on: 6th February 2025

Very smooth, customer friendly banking.

Very smooth, customer friendly banking. Reviewed on: 6th February 2025

Just a great online Bank, easy to swap money between...

Just a great online Bank, easy to swap money between accounts, also interest on all accounts. Reviewed on: 6th February 2025

It’s been easy banking with Chase and receiving grea...

It’s been easy banking with Chase and receiving great customer service when needed. Thank you Chase. Reviewed on: 6th February 2025

Competitive interest rates and user friendly

The interest rates are competitive, setting up of individual savings accounts is easy, making transfers is instantaneous. Reviewed on: 6th February 2025

Chase savings account great

I have been with chase for just over a year now, their easy access savings account and good interest rate has been really useful. Their process for transferring money between acounts is very straightforward and I have recommended them to many others. Reviewed on: 6th February 2025

Generous interest rate and easy to use.

Generous interest rate and easy to use. I set up the savings account after having the current account with chase. There was a promotional boost to the interest rate for opening a new account that I recommend to use. The savings account has full banking information so money can be sent in directly to that account and easily transferred to the current account or out. Reviewed on: 6th February 2025

The honeymoon is over..

Since joining the bank just over a year ago (which was a great experience) it’s been disappointment after disappointment. The interest offered on savings has dipped twice and is no longer competitive, Chase STILL don’t offer credit cards or mortgages, and now in January (2025) the bank misappropriated customer funds and had to issue an apology. Reviewed on: 6th February 2025

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